🚀 Commercial Project Management

• Lead commercial projects from initial opportunity through to successful launch
• Coordinate cross-functional teams to ensure projects remain on track
• Manage multiple launches and commercial initiatives simultaneously
• Ensure customers receive a seamless experience across every stage of the process

📊 Commercial Ownership

• Own account plans, forecasts, and commercial performance
• Manage customer P&Ls and deliver against revenue and margin targets
• Forecast accurately across monthly, quarterly, and annual planning cycles
• Identify opportunities to improve profitability, execution, and service levels

🤝 Cross-Functional Leadership

• Partner closely with Supply Chain, NPD, Technical, Finance, and Operations
• Align internal teams to deliver outstanding execution
• Remove roadblocks and keep projects moving at pace
• Drive collaboration across the business to deliver an exceptional customer experience

👥 Team Leadership

• Line manage and develop a Sales Executive
• Provide coaching, guidance, and regular feedback
• Ensure account administration, reporting, and customer follow-up are delivered to a consistently high standard

Requirements

Must-Haves

• 5+ years' experience in an FMCG commercial, National Account, or customer-facing role
• Proven experience managing and growing major retail customer relationships
• Strong commercial and financial acumen, including P&L ownership
• Experience forecasting against monthly, quarterly, and annual targets
• Excellent project management skills and experience coordinating cross-functional teams
• Outstanding communication, negotiation, and stakeholder management skills
• Highly organized, proactive, and comfortable working autonomously
• AI-first mindset (non-negotiable) – you actively use AI to improve the way you work.

From analyzing sales data and building customer presentations to forecasting, planning, reporting, and streamlining day-to-day tasks, you're always looking for new AI tools and workflows that increase quality, efficiency, and commercial impact.

Nice-to-Haves

• Experience working with UK grocery retailers
• Food & drink or FMCG experience
• Experience within a founder-led or high-growth business

💡 The Ideal Candidate Is

• Commercially sharp and customer-obsessed
• An exceptional relationship builder who earns trust both internally and externally
• Calm under pressure and comfortable managing multiple priorities
• Highly organized with excellent attention to detail
• A proactive problem solver who takes ownership and makes things happen
• Collaborative, positive, and energized by working in a fast-paced environment
• Excited by helping build one of the UK's fastest-growing consumer brands

💚 What We Offer

• Competitive salary
• EMI Options Scheme (real equity upside in one of the UK's fastest-growing brands)
• Private healthcare
• £1,000 annual Learning & Development budget
• 25 days annual leave, plus bank holidays
• Unlimited PerfectTed products
• A beautiful Shoreditch office full of ambitious, high-performing people
• The opportunity to make a genuine impact in a business growing at exceptional speed

TLDR

PerfectTed is looking for a Senior National Account Manager to own a portfolio of major retail customers and help drive the next phase of our growth. You'll build strategic customer relationships, own commercial performance, lead cross-functional projects, and manage a Sales Executive, ensuring every partnership is delivered to the highest standard. If you're commercially driven, customer-obsessed, and thrive in a fast-paced FMCG environment where you'll have genuine ownership and influence, we'd love to hear from you.

HOW TO APPLY

👉 Please complete the application form and complete our Culture Survey.

We can't wait to hear from you! 🍵

Recruitment Agencies

We're currently managing hiring directly and are not partnering with external recruitment agencies for this role. Any unsolicited CVs sent to PerfectTed or team members will be treated as direct applications.