P.I. Works, Inc.
Senior Network Data Solutions Delivery Engineer (United Kingdom)
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P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and drive network quality and efficiency on the path to 5G. These solutions have been deployed across more than 87 mobile operators in 60 countries around the world.
Our success is built by our people, who strive for excellence and deliver great value to our customers.
At the core of our success are a culture built on integrity, trust, and respect.
Location: Reading/Newbury (in-office)
Network Data Solutions Delivery Engineer
We are looking for a Network Data Solutions Delivery Engineer to lead mobile network product delivery projects, focusing on next-generation optimization techniques using our Network Automation Solutions. This role will act as the single point of contact for customers throughout the engagement.
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Job Description
- Partner with customer mobile network teams on network performance monitoring, analysis, and reporting
- Provide onsite and remote support to customers and channel field feedback to product, integration, and support teams
- Build custom dashboards and automated reports covering key network and business KPIs across multiple use cases
- Participate in technical meetings, monitor product performance, and track customer requirements
- Prepare and issue technical guidelines and findings of technical studies
- Prepare and issue both engineering-level and executive-level reports
Required Qualifications
Experience & Expertise
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- Working knowledge of telecom domain KPIs and parameters across Radio, Core, and Transmission
- Experience at Vodafone UK or Three UK (preferably within Service Assurance or Quality Reporting), a plus
- Strong SQL skills, including writing complex queries and hands-on experience with ETL platforms
- Experience administering or as a power user of performance management or service assurance products (e.g., Optima/Helix, PrOptima, PRS, Eniq), a plus
- OEM vendor EMS/OSS systems experience (including managed objects, parameters, and measurements), a plus
- Experience with reporting and BI tools (e.g., Power BI, Tableau, QlikView), a plus
General Requirements
- UK residency and the right to work in the UK
- Excellent customer-facing verbal and written communication skills
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