Jack & Jill
Senior Onboarding Manager (£65k–£85k + Equity) at Kennek
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title
Senior Onboarding Manager
Salary
£65k–£85k + Equity
Company Description
Kennek.io is a ~$17M post-seed fintech building the operating system for the £13bn UK bridge lending market.
Job Description
As the first dedicated Senior Onboarding Manager, you will lead complex SaaS implementations for specialist property lenders. You'll own the end-to-end journey from discovery to go-live, translating bespoke lending workflows into structured configurations. This is a builder’s role where you will design the onboarding playbook and scale Kennek.io's client delivery function.
Location
London, UK
Why this role is remarkable
- Own a foundational function as the first dedicated onboarding hire, shaping how the company delivers value to its clients.
- Join a well-funded (~$17M raised) fintech with strong product-market fit in a complex £13bn niche market.
- Direct influence on the product roadmap by feeding field insights from regular on-site client interactions back to engineering.
What You Will Do
- Lead end-to-end client implementations, including discovery, configuration, training, and go-live for specialist bridge lenders across the UK.
- Design and document a repeatable onboarding methodology, including discovery templates, configuration checklists, and training materials from scratch.
- Act as the primary bridge between clients and product teams, triaging technical blockers and identifying patterns to influence roadmap prioritization.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The ideal candidate
- 10+ years of experience in customer-facing SaaS implementation, professional services, or onboarding within the financial services or fintech sector.
- Deep understanding of lending, mortgage technology, or bridge finance to credibly navigate complex loan book operations with senior stakeholders.
- A builder's mentality with a proven track record of creating structure in early-stage environments and managing multi-stakeholder software projects.
Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
How does this work?
- Jack's an AI agent for job searching and career coaching. He works for you.
- Jill is the AI recruiter working for the company. She recruits from Jack's network.
- If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location