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Senior Operations Manager
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Senior Operations Manager - 3PL
📍 Doncaster
💷 £60,000 - £65,000 + Benefits
We are recruiting for an experienced and driven Senior Operations Manager to join a fast-paced 3PL operation based in Doncaster. This is a fantastic opportunity for a high-calibre operational leader to take ownership of a large-scale warehousing and logistics operation within a dynamic logistics distribution and supply chain environment.
The Role
As Senior Operations Manager, you will be responsible for leading day-to-day operational performance across a busy multi-client distribution operation, ensuring service, productivity, and cost targets are consistently achieved. You will play a key role in driving operational efficiency, continuous improvement, and team engagement across the site.
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Working closely with senior leadership, you will help shape operational strategy while maintaining a strong focus on customer service, people development, and performance delivery within a highly demanding 3PL environment.
Key Responsibilities
- Lead and manage large-scale warehouse and logistics operations
- Drive operational performance across productivity, service, quality, and cost KPIs
- Develop and mentor operational management teams across multiple shifts/functions
- Ensure customer expectations and SLA requirements are consistently achieved
- Identify and implement continuous improvement initiatives across the operation
- Manage labour planning, resource allocation, and operational budgets
- Maintain high standards across health & safety, compliance, and operational discipline
- Work collaboratively with customers and internal stakeholders to support growth and operational success
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About You
- Proven experience within a senior warehousing or logistics leadership role
- Strong background within a 3PL, retail, FMCG, or high-volume logistics distribution and supply chain environment
- Experience managing large operational teams within fast-paced distribution settings
- Demonstrable track record of improving operational performance and engagement
- Commercially aware with strong analytical and decision-making skills
- Excellent leadership, communication, and stakeholder management capability
- Comfortable operating within KPI-driven environments with multiple customer demands
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