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Oliver Sanderson Group PLC

Senior Operations Manager – Commercial Performance, Client Relationships & Service Delivery

Lincolnshire
Posted 26 days ago
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Grounds Maintenance & Environmental Services | Multi-Contract Leadership | Lincolnshire

Oliver Sanderson is partnered on a retained basis with a global FM business to appoint a Senior Operations Manager to lead a significant multi-contract operation across Lincolnshire.

This is an excellent opportunity for a commercially minded operational leader with the ability to drive service excellence, improve performance, develop high-performing teams and build strong client relationships across a diverse contract portfolio.

Reporting to the Assistant Operations Director, you will be responsible for the day-to-day operational performance of multiple contracts, ensuring service delivery, health & safety compliance, client satisfaction and commercial objectives are consistently achieved.

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You will:

Lead multi-contract operations and service delivery. Own P&L performance and profitability. Build and develop high-performing teams. Manage key client and stakeholder relationships. Drive compliance, health & safety and operational excellence. Deliver contract growth and service improvement. Lead mobilisation, transformation and change.

You will bring:

Senior leadership experience within Grounds Maintenance, Environmental Services, FM, Utilities, Highways or similar sectors. Strong commercial and P&L management expertise. Experience managing complex, multi-site contracts. Proven leadership of geographically dispersed teams. Strong client and stakeholder management skills. Excellent operational and strategic capability. Sound health, safety and compliance knowledge. A hands-on leadership style focused on performance and growth.

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Oliver Sanderson is an award-winning executive search firm recognised for path-breaking contributions to ED&I and digital recruitment innovation by the House of Lords, Global Recruiter, APSCo, the Recruiter Awards, and in the 2022 Platinum Jubilee Album for a “transformational contribution” to UK business. We specialise in finding talent at board and senior leadership level for FTSE 100, FTSE 350, Fortune 500 and PE-backed businesses.

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Skills

Operations Management
Client Relationships
Service Delivery
P&L Management
Team Development
Health and Safety Compliance
Stakeholder Management
Contract Management
Commercial Performance
Leadership
Performance Improvement
Mobilisation
Transformation
Change Management
Environmental Services
Grounds Maintenance

Location

Lincolnshire, England, United Kingdom

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