Annual Growth & Retention

• Support renewal strategies and contribute to commercial negotiations where required.
• Develop annual partnership reviews demonstrating value delivered and return on investment.
• Monitor industry trends and competitive activity to identify new opportunities for partner engagement.
• Contribute to retention strategies for key commercial accounts.

Partner Events & Hospitality

• Lead partner engagement activities at races and non-race events.
• Coordinate partner attendance, logistics, and hospitality requirements.
• Support the planning and delivery of executive experiences, VIP programs, and partner networking events.
• Manage partner-facing event communications and briefing materials.
• Ensure all hospitality experiences reflect the Team's premium standards.

Reporting & Measurement

• Produce regular partner performance reports and activation summaries.
• Track contractual deliverables and ensure accurate fulfilment reporting.
• Monitor activation effectiveness and provide recommendations for optimisation.
• Assist in developing partner ROI measurement frameworks.
• Maintain CRM systems, trackers, budgets, and account documentation.

Cross-functional Leadership

• Act as a central point of coordination across Marketing, Hospitality, Commercial, Operations, Communications, and Finance functions.
• Support the development of junior team members and partnership coordinators.
• Share best practices and contribute to continuous improvement of team processes and reporting standards.
• Assist senior leadership with strategic partnership initiatives and special projects.

Operational Delivery

• Carry out day-to-day tasks efficiently and within agreed timescales.
• Ensure work meets expected service, quality, and compliance standards.
• Demonstrate accountability and professionalism in all activities.

Team & Stakeholder Collaboration

• Build positive working relationships with colleagues and stakeholders.
• Participate in meetings, briefings, and forums as required.
• Respond to queries within scope, escalating more complex matters when necessary.

Compliance & Governance

• Adhere to relevant legislation, organisational policies, and internal controls.
• Handle information responsibly, including confidential or sensitive data.
• Support audit, governance, and risk management activities as required.

Continuous Improvement

• Contribute ideas and feedback to improve processes and ways of working.
• Participate in team initiatives, projects, or improvement activities.

Additional Responsibilities

• Undertake any other reasonable duties consistent with the level and purpose of the role, as assigned by the line manager.

Person Specification

Essential Qualifications & Experience:

• GCSE/High School diploma or equivalent required.
• Undergraduate degree in Hospitality Management, Event Management, Business, Marketing, or a related discipline (or equivalent experience) preferred.
• Typically, 5+ years' experience in hospitality, events, guest experience, or sponsorship servicing within a premium sports, motorsport, entertainment, luxury, or global event environment
• Experience managing large-scale events and high-profile stakeholders is highly desirable.

Resilience & Composure:

• Maintains calm and focus in high-pressure, fast-paced environments.
• Able to handle setbacks and adapt quickly to changing circumstances.

Integrity & Discretion:

• Trusted to manage confidential information and sensitive team matters.
• Upholds the highest standards of professionalism and ethical conduct.

Team-Oriented:

• Collaborative mindset with a commitment to team cohesion and shared success.
• Willingness to mentor and develop talent within the organisation.

Adaptability & Flexibility:

• Comfortable with extensive travel and irregular working hours, including weekends and race days.
• Open to innovation and continuous improvement in processes and culture.

Equipment and Applications

• Solid computer knowledge, preferred experience in Microsoft Office products
• Ability to follow complex regulations related to shipment of materials and facility maintenance requirements
• Proven experience delivering premium hospitality programmes and guest experiences within fast-paced environments.
• Strong project management and organisational capabilities with the ability to manage multiple concurrent priorities.
• Excellent stakeholder management skills with the confidence to engage professionally with senior guests, partners, and suppliers.
• Strong operational planning and event delivery expertise, including logistics, scheduling, and on-site execution.
• Demonstrated ability to lead activities within high-pressure environments while maintaining exceptional attention to detail.
• Solutions-oriented mindset with strong problem-solving and decision-making capability.
• Data-driven approach to evaluating guest feedback and identifying opportunities for continuous improvement.
• Ability to work collaboratively across multiple departments and influence stakeholders at all levels.

Physical Demands

Extended Hours & Flexibility:

• Many roles require working evenings, weekends, and public holidays, particularly during race season or critical development phases.

Travel Requirements:

• Roles supporting race operations, logistics, or communications may involve frequent international travel, including long-haul flights and time zone shifts.

Physical Activity (Varies by Role):

• Trackside roles may involve standing for long periods, walking across paddocks, and working in noisy, crowded environments.
• Factory roles may require manual handling of components, use of machinery, or working in temperature-controlled areas.
• Office-based roles typically involve prolonged computer use and occasional movement between departments.

Sensory Demands:

• Exposure to high noise levels (e.g., engines, pit lane activity), bright lighting, and fast-moving environments is common in race support roles.
• This role is based in a shared workplace environment where exposure to common allergens (including food products, fragrances and cleaning materials) may occur. While we will always consider reasonable adjustments, we are unable to guarantee a completely allergen-free environment.

Health & Safety Compliance:

• All roles require adherence to strict safety protocols, especially in technical and trackside environments.
• Completion of all mandatory compliance training (including health and safety, data protection, and role-specific regulatory training) is a condition of employment and must be maintained throughout tenure.

Notice

Due to the nature of the organisation, all employees of TGR Haas F1 Team are required to be security cleared to National Security Vetting standards. If successful in your application, we would support you with the NSV process. As a guideline only, you would normally need to have been a UK resident for the last 5 consecutive years. Further confirmation can be found on the Civil Aviation Authority National Security Vetting (NSV) website [https://www.caa.co.uk/commercial-industry/