Chelsea and Westminster Hospital NHS Foundation Trust
Senior Patient Administrator
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Senior Patient Administrator
West Middlesex University Hospital 9am to 5pm
PREVIOUS APPLICANTS NEED NOT APPLY
This is an exciting opportunity to become the Senior Administrator providing a fully comprehensive administration service to the high performing Clinical Support Directorate.
The post will be working in a fast paced environment, which requires a calm but proactive approach with the ability to multi-task whilst being thorough, this will involve administering, liaising and acting in an efficient, effective and high quality manner.
Responsibilities:
- Coordination of their workload to meet the demands of senior leaders of the Division and where appropriate for ensuring necessary follow up action and deadlines are met.
- Ensuring that streamlined administrative processes are implemented and followed which are focused on the patient and their individual needs.
- Providing effective and efficient administrative support to a team and acting as a focal point of communication between patients, doctors and other healthcare professionals.
- Acting as a role model to others in all aspects of their work, consistently demonstrating the highest standards of professionalism and customer service.
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Requirements:
- Attention to detail is paramount in this post.
- Ability to prioritise workload.
- Previous experience in administration is essential to this post.
About the Employer:
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
- Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics.
- The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
- We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
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Additional Information:
- We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
- The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates.
- Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful.
- Employment is subject to a six-month probationary period.
- Some roles may require weekend shifts at multiple sites.
Contact Information:
For further details / informal visits contact:
- Name: Gidget Gabriel
- Job title: Assistant Service Manager
- Email address: gidget.gabriel@nhs.net
- Telephone number: 07345489523
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