Morningstar
Senior People Operations Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
The Role
As Senior People Operations Manager, EMEA, you will play a pivotal leadership role in shaping and driving a high-performing People Operations function that delivers exceptional employee experience and supports business growth across the EMEA region. You will lead a team that serves as the primary point of contact for employee support, while ensuring operational excellence across the People & Culture (P&C) team, through programs and processes.
This role requires a strategic thinker with a hands-on approach, strong team leadership skills, and a passion for continuous improvement. You will collaborate closely with global and regional P&C leaders to ensure alignment and consistency across our HR operations and programs.
This role reports to the Head of People & Culture, EMEA and is based in our London office.
Responsibilities
- Build, lead and inspire a high-performing People Operations team in EMEA, fostering a culture of excellence, accountability, and trust
- Attract, coach and develop team members, supporting professional growth and career advancement
- Champion a high-impact, service-driven approach that prioritizes employee satisfaction and operational efficiency
- Deliver measurable business value through enhanced efficiency, automation, and process improvement
- Monitor and evaluate KPIs to track, manage, and improve existing metrics and identify future measurement opportunities to help drive the ability to make informed business decisions
- Partner with the global Director of Operations (based in the US) to coordinate the global operations roadmap and priority planning in conjunction with key partners such as P&C PMO, Finance, and Central Tech (Workday, ServiceNow)
- Partner with People & Culture leaders to establish best-in-class strategy and practices for delivering employee programs
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Qualifications
- Excellent people leadership skills with experience of managing HR/People Operations teams within a global organization
- Proven track record of leading a high-performing team and a strong ability to coach and mentor team members
- Previous experience using AI-enhancing tools
- Ability to develop a vision, communicate it, and inspire supporters of Morningstar’s People & Culture philosophies
- Proven experience in business process optimization, service delivery automation, and data analytics
- Adept at using HR technology (Workday, ServiceNow) and data to inform decisions and improve service
- High attention to detail, problem-solving mindset, and a commitment to continuous improvement
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Base Salary Compensation Range
GBP 68,200.00-95,333.33
Bonus Target
15% Annual
We expect the compensation and target bonus for this role to fall within the stated range. The specific compensation offered will depend on the candidate’s qualifications, experience, and other job-related factors.
Hybrid Work Environment
Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
301_MstarEurLtd Morningstar Europe Ltd (UK) Legal Entity
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location