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Senior Strategic Business Partner
SumUp is building a full-featured personal account for consumers across Europe—making it easy to spend globally, manage money, and get rewarded for everyday spending.
About the Role
As our Senior Business Partner, you'll act as the strategic right hand to the Tribe Lead, helping shape how one of SumUp's newest and fastest-growing businesses scales. This role will focus on:
- Driving strategic people initiatives
- Leading high-impact programmes
- Ensuring the organisation is set up to scale successfully
You’ll work at the intersection of strategy, operations, and people, closely partnering with senior leaders, Talent Acquisition, Finance, and the People team to turn ambitious business goals into practical execution.
What You’ll Do
- Serve as the strategic operating partner to the Tribe Lead, shaping organisational priorities and ensuring key initiatives are successfully executed.
- Own the tribe's people strategy, translating business objectives into clear workforce, organisational, and talent plans.
- Lead cross-functional strategic programmes across hiring, organisational design, leadership development, engagement, and performance.
- Drive the operating cadence of the leadership team by tracking priorities, surfacing risks, and ensuring delivery against key people and business goals.
- Partner closely with Talent Acquisition to refine hiring strategy, monitor pipeline health, remove blockers, and ensure hiring plans stay on track.
- Collaborate with Finance and leadership to support workforce planning, organisational effectiveness, and headcount decisions.
- Adapt and evolve SumUp’s people programmes to accommodate a fast-moving incubation business, leveraging existing frameworks and building tailored solutions where necessary.
- Act as a trusted advisor to senior leaders on organisational health, performance, succession planning, and leadership effectiveness.
- Utilise data and AI-driven tools to identify trends, improve decision-making, and scale people operations through smarter working practices.
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Requirements
Ideal Candidate Profile
You’ll excel in this role if you have:
- Experience as a Chief of Staff, Operating Partner, or Senior Business Partner in a fast-growing technology company.
- HR expertise, but naturally extends beyond HR to solve broader business challenges through strategic people initiatives.
- A high-strategic lens, with hands-on delivery experience to roll up your sleeves and drive outcomes.
- Proven success leading complex, cross-functional programmes and influencing senior stakeholders without direct authority.
- Strength in navigating ambiguity and building structure where none exists.
- Strong background in organisational design, workforce planning, and talent management.
- Commercial acumen and analytical skills, leveraging data to inform decisions and challenge thinking where needed.
- Excitement around AI and innovation, constantly exploring ways to optimise how teams operate and scale.
Benefits
Join a Dynamic & Supportive Environment
SumUp offers: 🌍 Global team culture – Work alongside a multicultural team from our Covent Garden HQ, blending historic charm with modern energy. 🌈 Inclusivity – A workplace that champions diversity and belonging, valuing every individual’s unique perspective. 🚀 Virtual Stock Option programme – Take ownership of SumUp’s future by earning shares. 🏖 Generous time off – 28 days plus bank holidays and special leave. 📚 Learning &Development (L&D) budget – Dedicated annual funding for conferences or professional training. 🌿 Educational support – Comprehensive private health insurance (covering optical and dental). 🚗 Make life easier – Salary-sacrifice commuter benefits via Gogeta. 💼 Retirement security – Pension scheme where SumUp matches 7% when you contribute just 5%. 🛡 Life insurance – MetLife provides cover for twice your salary. 🌴 Work-life balance – A 1-month sabbatical after 3 years of service. 🔗 Referral rewards – Earn bonuses by attracting top talent to SumUp.
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Company Overview: SumUp
"Be empowered to do more that matters."
Our Mission
SumUp empowers small businesses globally by providing simple and affordable financial tools—helping them thrive. Today, 4 million businesses in 37 markets rely on us for payments, finance, and customer relationships.
Values & Culture
A team of 3,000+ SumUppers from over 90 nationalities brings: ✅ Global collaboration – Innovation and diverse perspectives at every level. ✅ Inclusivity – A safe, respectful workplace where everyone belongs. ✅ Continuous learning – Growth is supported at both an individual and team level.
At SumUp, we stand for fairness and equality. We are an Equal Employment Opportunity employer, committed to: 🔹 Eliminating bias in hiring and employment. 🔹 Creating a culture where harassment and discrimination are strictly prohibited. 🔹 Engaging with employees from all backgrounds, identities, and abilities.
Dive deeper into our culture and career opportunities on our careers website, and follow our journey on LinkedIn, Instagram, or TikTok.
Job Application Tip
We recognise many candidates assume they need to perfectly tick every box to apply. Not true. Here at SumUp, we encourage candidates who show potential and growth mindset—you may not fit every role requirement, and that’s okay.
Apply if you’re eager to ** learn, adapt, and contribute**.
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