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Senior People Partner - GTM
People Partner – EMEA Sales & Customer Success (London)
About Frontify
We’re passionate about helping brands turn ideas into impact.
Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers, Uber, Microsoft, Volkswagen, and Telefónica teams to build engaging brands.
With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we cultivate a vibrant culture rooted in creativity, collaboration, inclusion, and joy. We’re now seeking committed individuals to expand our global team.
Your Talent Team
Your team at Frontify enables the triumph of every individual and unit here—from fostering a welcoming onboarding, advancing our change-focused culture, developing teams, and guiding leadership, to driving growth and engagement.
The Role: People Partner – EMEA Sales & Customer Success
Shared mission: You’ll be the strategic trusted partner for leaders who are building, scaling, and steering change within EMEA sales and Customer Success teams. You’ll balance curiosity, initiative, and practical expertise to help leaders craft high-performing teams, ensuring everyone thrives in their roles.
Scope
Managing ~60 employees across Switzerland, the UK, and remote European teams, you’ll:
- Collaborate with People Success to leverage AI and identify opportunities to enhance workflows.
- Support leaders in weaving AI-driven approaches into their team workflows and decisions.
Key Responsibilities
✔ Strategic People Partner
- Build trusted relationships with leaders, acting as a strategic peer for both Sales and Customer Success team management.
- Align people strategies with business objectives.
✔ Talent Management
- Support managers through the entire employee lifecycle, including:
- Performance management
- Talent development
- Employee relations
- Wellbeing and organizational design
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✔ Stakeholder Collaboration & Dynamics
- Navigate complex commercial dynamics:
- Commission-based discussions
- Performance improvement plans (PIPs)
- High-stakes employee feedback
✔ Data-Driven Insights
- Analyze people data/metrics to:
- Identify trends
- Surface actionable recommendations
✔ Synergized Programming
- Partner with the People team to:
- Design, implement, and scale people programs that drive impact
✔ AI Integration
- Champion AI adoption in team workflows, helping leaders embrace innovative approaches.
What Makes This Role Special?
Your Story & Experience
We’re looking for someone who excels in a hybrid environment, able to visit our London office once per week.
Essential:
- 4+ years of experience in a People Partner or similar role.
- Direct experience supporting commercial/ Sales/ Customer Success teams, ideally in high-growth SaaS/tech environments.
- Strategic influence across commercial and people initiatives.
- Genuine enthusiasm and integration abilities concerning AI.
- Confident collaboration across London, Switzerland, European hubs, with remote stakeholders.
- Proactive and empathetic communication, that builds trust and rapid progress.
Highly Valued:
- Coaching certification or formal coaching training.
- Demonstrated results in helping teams thrive and careers grow.
- Self-directed approach to creating clarity in ambiguous situations.
Who You Are (Beyond the Box?): We encourage everyone to apply whether they meet every nominated criterion—each candidate’s background is unique and valuable.
Why Join Frontify?
- Enjoy the freedom to shape your long-term future with the right support and tools.
- Join a leading brand platform that connects brands and people with a human-centric perspective.
- Experience workplace flexibility, growth opportunities, and exposure to breakthrough technologies.
- Connect with a vibrant team; we have Slack channels for animal lovers, yogis, and travelers too!
Get help with your application
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Benefits at Frontify
✅ Private health benefits/health cash plan ✅ Retirement pension contribution: 5% matched ✅ Minimum 25 days paid annual leave ✅ Paid educational/wellbeing/volunteer days ✅ Wellbeing, learning & development allowance ✅ Commuter allowance + home office setup budget ✅ Weekly free office lunches ✅ Localized benefits ✅ Workation policy: Spend 45 days per year working from inspiring locations worldwide ✅ Single annual summer company meet-up
Culture & Inclusion
Frontify thrives on creating a space where authenticity and inclusion are central—giving every voice a seat to shape the future.
Disability Considerations
Our recruitment process adheres to fairness and accessibility. If you require adjustments for a disability, please speak to your Talent Partner. Any shared details remain confidential.
Next Steps
If we match, you’ll meet our Talent Partner to discuss experiences, cultural fit, and Frontify’s future—your potential within too.
Flexibility & Evolution
Your role will span primary duties yet may evolve with Frontify’s growth—we seek someone who travels comfortably with change and innovation.
Recruitment Integrity
For successful candidates, preliminary checks may occur as per local regulations. Privacy details will be shared transparently during interviews.
Exclusively for Your Consideration: We currently leverage AI tools (human-reviewed) for interview recordings, transcripts, and candidate assessments to enhance efficiency without compromising humanity. See our Privacy Notice for further clarity.
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