360Dialog
Senior Performance Manager | Remote
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Performance Manager | Remote
WhatsApp Performance Growth Specialist – Senior (360Dialog)
360Dialog is the leading WhatsApp platform for Independent Software Providers (ISPs), powering channels for over 800 software solutions and over 45,000 B2B clients. As a self-funded, profitable company with no external investors, we shape our business, technology, and product strategies with full freedom. Our mission is to help businesses leverage messaging not just as a communication channel, but also as a performance driver for revenue and growth.
We’re excited to partner with forward-thinking professionals who share our vision and are eager to contribute their expertise. In return, we offer competitive compensation, a dynamic learning environment, and the opportunity to grow alongside a fast-moving but focused team.
About the Role
Job Title: Sr. WhatsApp Growth Performance Specialist Location: Remote (EU-based)
We are seeking an experienced Senior Performance Specialist to transform WhatsApp into a strategic growth and performance channel for our agency and enterprise clients. You will drive data-backed optimizations, develop scalable strategies, and collaboration across teams to maximize client outcomes.
You align with our culture of accountability, continuous learning, and strategic boldness. This role is a blend of product thinking, data science, and digital marketing expertise, with a focus on metrics, experimentation, and client enablement.
Responsibilities
Strategic Performance Leadership
- Partner closely with agencies and enterprise clients to turn WhatsApp into a measurable, results-driven channel—combining performance marketing and messaging capabilities.
- Collaborate across Product, Engineering, Customer Success, and Agency teams to deliver end-to-end growth solutions.
- Guide clients and agencies in defining high-value objectives and KPIs, including acquisition, retention, engagement, and conversion pathways.
- Build attribution models, experimentation roadmaps, and ROI frameworks to connect marketing activities with tangible business outcomes.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Data-Driven Strategy & Execution
- Break down campaign performance, customer journeys, and business data to uncover growth opportunities and optimization insights.
- Design industry-specific, scalable WhatsApp growth strategies, tailored to diverse use cases and business goals.
- Suppose business leaders with quarterly performance reviews (PBR) and executive business reviews (EBR), translating data into actionable strategic recommendations.
Enablement & Client Development
- Lead workshops and enablement sessions to educate stakeholders on Performance Messaging principles and best practices.
- Identify new automation and integration opportunities to enhance client solutions while pushing adoption across channels.
- Develop playbooks, frameworks, benchmarks, and case studies to institutionalize lessons learned across our client portfolio.
Revenue and Innovation Focus
- Stay ahead of industry trends, Meta’s product updates, and AI-driven messaging technologies to refine strategies.
- Advocate for expanded use cases aligned with client goals, such as fintech integrations, CRM automation, or transactional workflows.
- Align solutions with business performance metrics, ensuring performance investments yield real, impactful ROI.
Requirements
Mindset & Cultural Fit
We embrace different levels of experience in this role—enabling growth for Junior Talent while seeking envisioning Seniors to drive execute strategies. Here’s what we look for:
For Junior Talent: Talent & Mindset for Growth
- Hold a solid theoretical foundation (not necessarily practical experience).
- Embrace a learn-it-all mindset: openness to feedback, experimentation, and proactive-seeking help.
- Green accountability without hubris—combining confidence with an acute understanding of growth areas.
- Focus daily on accelerating personal and team skills toward senior-level expertise.
- Recognize learning opportunities at all levels, whether technical, process-based, or business-strategic.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
For Experienced Seniors: Strategic Edge and Depth
- ** tiefolfarasdingth 당연히 expertise**: A real, roots-level grasp of plus advanced knowledge across your discipline.
- Balance between ambitious growth (Push-to-be-the-best-in-industry) and humility (continuous open-minded learning and sharing). You are not just an authority but a “knowledge multiplicator.”
- Solve end-to-end product challenges, whether those are business decisions, UX/feature gaps, or tech enablement.
- Design scalable products, processes, frameworks, and systems.
- Differentiate Dunning-Kruger scenarios—challenge the difference between knowledge and thought depth on one hand, or spot insufficient real results.
- Understand when to leverage existing process vs. outgrowing these processes.
Technical & Professional Fit
- Decks tracks performance across different industries and business frameworks, and be able to articulate how Messaging as Growth works.
- Substantial exposure to:
- Cannning on WhatsApp/Meta and Business As a Messaging Platform—articulate end-to-end messaging strategies.
- Customer Journey Analytics—from data extraction to segmentation and deep insights.
- Metrics and Reporting—how goals are tied to data effectively in B2B engaging.
- Familiarity with pre-forming analytical tools such as lookup table-based evaluation tools, SQL, Python or Java and datatheric visualization tools.
- Experience with agency/enterprise partnerships as well as tools often deployed (CRM systems, tagging frameworks).
- Experience coordinating with developers, data analysts, growth and distribution analysts, powering real insights integration.
Compensation
Budget range for this role: €4,000 - €8,000/month (inclusive of salary, primarily based on experience and alignment with role requirements).
Background & Check Notice
By applying, we agree that 360Dialog may conduct background checks including professional experience, educational background, and other relevant information.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location