Croydon Council
Senior Personal Advisor

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Job Description
Senior Personal Advisor – Young People Service – Croydon Council
Salary: Grade 10 £43,680-£45,750
Permanent – 36 hours per week
Hybrid working
Job Purpose
To fulfil the statutory role of Senior Personal Advisor and deliver the range of legal duties outlined in the Children Act 1989 to young people aged 16 to 25 who have been looked after by the council. To hold a caseload of young people and advise, assist and support them to achieve positive outcomes as outlined in their Pathway Plan, ensuring the council remains in contact with them and enables them to make a positive transition to independence and adulthood. This may include partnership working to prevent or reduce the risk and vulnerability factors associated with care leavers, including those who have unsettled immigration status. To support Personal Advisors with their caseload and provide support, advice and guidance when required.
Essential Requirements
- Knowledge of relevant legislation, research, practice models and policy developments.
- Experience of working in a similar role.
- Knowledge of effective safeguarding and risk management practice in relation to vulnerable adults and children.
- Ability to identify, assess and determine individual plans based on strengths including a focus on safeguarding and managing risk.
- Knowledge of human development theory, in particular adolescent development and the issues experienced by young people including those who are looked after or are care leavers.
- Knowledge of different methods of providing effective support preferably within a social care setting.
- Ability to develop and deliver targeted interventions that promote independence and reduce vulnerability for care leavers.
- Confident in managing complex and potentially conflictual situations and using restorative and solution focused approaches.
- Ability to use ICT, ability and confidence to learn new systems and proficient using client recording systems, Excel, Outlook and Word.
- Experience of working with young people in a statutory or non-statutory setting.
- Considerable experience coordinating work with individuals in a case-holding or key working capacity.
- Ability to engage and develop effective relationships with other professionals and organisations, including effective joint working.
- Experience of helping young people to achieve positive outcomes in their lives through relationship-based work, agreeing and implementing plans.
- Good basic standards of literacy and numeracy.
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About Us
Croydon Council’s priorities
- The Council balances its books, listens to residents, and delivers good sustainable services.
- Get a grip on the finances and make the council financially sustainable.
- Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses.
- Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors.
- Ensure good governance is embedded and adopt best practice.
- Develop our workforce to deliver in a manner that respects the diversity of our communities.


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Key Business Plan Outcomes
- Croydon is a place of opportunity for business, earning and learning.
- Children and young people in Croydon have the chance to thrive, learn and fulfil their potential.
- Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home.
- People can lead healthier and independent lives for longer.
- Croydon Council’s new ways of working.
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.
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