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Senior Platform Engineer
Location
Remote, but requirement to meet up in-person once a month for collaboration UK-based
About Akixi
Akixi is a fast-growing SaaS analytics company delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimise productivity, and drive performance across voice and collaboration channels.
Job Summary
We are seeking a Senior Platform Engineer with a deep understanding of AWS cloud infrastructure, Infrastructure-as-Code (IaC) tooling (such as Terraform), and configuration management using Ansible.
The ideal candidate will be a self-starter, passionate about Site Reliability Engineering (SRE), and thrive in collaborative environments. You will play a pivotal role in:
- Automating infrastructure,
- Improving reliability and scalability,
- Ensuring smooth CI/CD pipelines across multiple environments.
You’ll work closely with software engineering and security teams to drive platform excellence.
Key Responsibilities
- Design, build, and manage scalable, secure, and resilient infrastructure on AWS using Terraform (modularised, reusable components).
- Implement configuration management solutions using Ansible, including:
- Playbook development,
- Inventory structuring,
- Role-based automation.
- Manage secrets securely using services such as AWS Secrets Manager or HashiCorp Vault.
- Implement robust monitoring, alerting, and observability tooling (e.g., CloudWatch, Prometheus, Grafana, Datadog).
- Participate in incident response, root-cause analysis, and resilience improvements.
- Maintain and evolve CI/CD pipelines using tools such as GitHub Actions, Bitbucket Pipelines, or Jenkins.
- Automate deployments for container-based workloads on ECS (Fargate) or Lambda, and manage supporting infrastructure.
- Collaborate with development teams to:
- Optimise build/deploy cycles,
- Reduce lead time for changes.
- Ensure security best practices are embedded into infrastructure provisioning and pipeline execution.
- Support compliance and auditing by implementing:
- Guardrails,
- Controls as code (e.g., AWS Config, SCPs, IAM policy management).
- Undertake out-of-hours (OOH) work to maintain production systems and be part of the OOH critical ticket rota.
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Required Skills & Experience
- 5+ years in DevOps, SRE, or Cloud Engineering roles.
- Expertise in AWS core services:
- EC2,
- IAM,
- VPC,
- ECS/Fargate,
- CloudFormation,
- CloudWatch,
- RDS,
- DynamoDB,
- S3,
- Lambda.
- Strong proficiency in Terraform (HCL), including:
- Workspaces,
- Modules,
- Terraform Cloud or similar.
- Ansible experience, including:
- Developing roles,
- Dynamic inventories,
- Managing remote configurations.
- Strong scripting knowledge in Bash, Python, or Go.
- Experience with:
- Container orchestration and deployment (Docker, ECS, or Kubernetes);
- GitOps or IaC-based workflows.
- Familiarity with Google SRE practices, particularly around:
- Reliability,
- Observability,
- Operational excellence.
- Understanding of systems reliability metrics and associated tooling.
Soft Skills & Behaviours
- Self-driven with a bias toward action and ownership.
- Excellent communicator, able to collaborate across disciplines and levels of technical understanding.
- Experience working as part of a cross-functional team.
- Comfortable working in agile environments (Scrum/Kanban).
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