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Senior PMO Analyst
Senior PMO Analyst – Made Tech (via hackajob)
About Made Tech
Our aim at Made Tech is to use human-centred technology to improve our society. We believe that putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
We are looking for a Senior PMO Analyst to connect operation project management with strategic portfolio oversight, contributing to our Delivery Management & PMO capability.
Key Responsibilities
Delivery Operations Support
- Oversight & reporting of complex financial & contract deliverables:
- Oversee and produce advanced financial reports, including contract/SOW burndown, forecasting, and expense tracking for multiple account teams.
- Act as the escalation point for invoice reviews, Time on Illustration (TOIL) validations, and client asset management.
- Provide strategic, visual, and compelling reporting for stakeholders—ranging from department leads to C-Suite—on:
- SLA/KPI adherence
- Social value commitments
- Commercial performance metrics
- Resource & capacity management:
- Manage team capacity, work plans, and schedules across complex or multiple workstreams, balancing client delivery with Made Tech’s commercial objectives.
- Mentorship & team development:
- Mentor and coach mid-level and Associate PMO Analysts.
- Delegate operational tasks to align contributions with overall PMO strategy.
Delivery Assurance Support
- PMO governance & standards:
- Establish, maintain, and maturity-grow PMO standards and governance across your assigned portfolio of projects.
- Drive consistency in risk, dependency, and portfolio management through robust RAID logs (Risks, Assumptions, Issues, Dependencies), ensuring action plans are pursued to conclusion.
- Schedule and facilitate high-level project health reviews and agile assurance checkpoints to keep projects on track.
- Senior stakeholder management:
- Act as a senior voice and active participant in Made Tech’s Delivery Management community.
- Handle advanced stakeholder engagements, negotiate challenges, and manage expectations across agile/evolutionary projects.
Capability Improvements
- PMO refinement & best practice elevation:
- Lead the design and implementation of Agile delivery management plans and continuous capability improvements.
- Provide subject-matter expertise in agile methodologies to standardise and elevate PMO processes.
- Partner with the Lead PMO Analyst to develop and refine the PMO service catalogue.
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Skills & Experience
Technical & Analytical
- Advanced Excel & data mastery:
- Expert-level capabilities in:
- Advanced formulas
- Data validation & cleansing
- Pivot tables for insights
- Macros & automation
- Complex visualisations
- Expert-level capabilities in:
- Financial & commercial track record:
- Experience in budget management, cost control, revenue recognition, and commercial forecasting.
- Contractual nuance (SOW analysis, milestone alignment, change control).
- Deep expertise in measuring ROI, delivering on benefits realisation.
Delivery & Growth
- Complex Agile delivery experience:
- Substantial hands-on experience leading multifunctional Agile programmes across the full lifecycle.
- Change management proficiency:
- Experience executing or supporting high-impact business transformation programs.
Leadership & Stakeholder Critical Skills
- Soft influence & leadership:
- Strong ability to negotiate, influence, and manage up across all organisation levels.
- Proven track record in mentoring or coaching professionals—especially in advisory/matrix management roles.
- Risk & dependency management:
- Strategic foresight in identifying cross-portfolio risks, dependencies, and trade-offs, resolving them toward agreed timelines.
About This Role
This is a crucial operational and strategic role for elevating Made Tech’s delivery management focus. While the ideal candidate would bring most of these skills, we welcome candidates who can demonstrate:
- Shared commitment to ethical technology and public sector impact.
- Resilience and collaboration under pressure.
- Passion for Agile improvement across the full proposition setter-to-delivery lifecycle.
If you’re a planner that values good governance, great visualisations, and team horsemanship, this role will bring out your type A side!
Security Check (SC) Eligibility
As a Made Tech partner, most customer projects require minimum SC clearance. To be considered for this role, you must demonstrate:
- 5 years continuous UK residency AND
- 5 years full-time employment history (or continuous education).
- We cannot proceed with candidates who cannot provide this.
Get help with your application
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If later in the interview process we notice a lack of eligibility, we will respectfully close your application.
Support & Inclusivity
If you require adaptations for accessibility or assistance applying, email: talent@madetech.com
We are an organisation that strives for:
- Representation of BAME representation
- Pride allyship
- Inclusivity for neurodiverse perspectives
- Gender equality
We encourage you to apply if your background aligns with our commitment to a truly representative team.
Key Benefits
Made Tech designs benefits to evolve alongside our team. Here’s what we currently offer—with more being constructed as we scale:
Time & Flexibility
- +30 paid vacation days (plus bank holidays)
- Flexible working hours (no rigid 9–5; team trust is everything)
- 40-hour week underpinned by flexibility & autonomy
- Remote工作 – Some jobs allow as it suits the role (speak with the team!)
Education & Growth
- Table tennis, brewable tea, growth guidance and a whole body of work around health, meaningful community, and other goodness.
Wellbeing & Support
- Paid NHS-counselling access included within specific benefits bundles
- Complimentary legal & financial advisor days for support areas
(Or a more de-specific focus on value-focused and supportive self-care!)
Life at Made Tech
We’re a community-focussed team with safeguards for:
- Mental health code of conduct and help mongers
- Communities of practice (COPs) – all engaging with projects beyond our walls—whether on HOW to design better coziness at Made Tech or explore Agile Kanban from the ground.
As we expand, our foundations grow deeper but we maintain a tiny-human-to-scale emotional footprint—arising in open Slack chats, curated shared interests ranging from music to gaming— immersed within inclusivity creation for over half our Slack channels focused on identity.
Lateral from the DIY poetic: If you are someone seeking Spirit within daily trade-offs, fit this role.
Questions for the Talent Team?
Can we have a pre-screen conversation about:
- Our SC eligibility questions
- Access to adjustments, or to...
- Just unwind the mechanics of this in person
Reply to a Made Tech talent talent email with they-rock-here, and they’ll outreach.
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