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The Opportunity
This is a senior leadership position focused on driving commercial growth, expanding strategic client relationships and overseeing the successful delivery of complex advisory engagements.
You'll work closely with C-suite executives at leading financial institutions, using data, market insight and industry expertise to support strategic decision-making while helping grow both the client portfolio and internal team.
Key Responsibilities
- Own and develop strategic relationships across key retail banking clients.
- Drive revenue growth through account expansion, renewals and new business acquisition.
- Identify and convert new client opportunities across existing and emerging markets.
- Lead executive-level client engagements and strategic workshops.
- Translate complex performance data into clear commercial recommendations.
- Oversee the successful delivery of multiple high-value client engagements.
- Ensure excellent client satisfaction across all projects.
- Mentor and develop junior consultants and project teams.
- Contribute to new service offerings and go-to-market initiatives.
- Support the continued growth of the Retail Banking practice.
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About You
Experience
- 10+ years' experience within consulting, financial services or market intelligence.
- Strong retail banking expertise across lending, deposits, payments, digital banking and customer operations.
- Demonstrated success managing senior stakeholder relationships at Executive or C-suite level.
- Experience growing strategic accounts and delivering commercial outcomes.
- Bachelor's degree required; postgraduate qualification or MBA advantageous.
Technical Skills
- Excellent analytical and problem-solving capabilities.
- Strong experience interpreting complex datasets and translating findings into commercial recommendations.
- Advanced Excel and PowerPoint skills.
- Experience working with market intelligence or performance data.
- Strong understanding of retail banking operating models, cost drivers and performance metrics.
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Leadership & Commercial Skills
- Outstanding executive communication and presentation skills.
- Proven ability to influence senior stakeholders.
- Strong commercial mindset with experience owning revenue targets or significant client portfolios.
- Experience leading multiple concurrent client engagements.
- Strong negotiation and stakeholder management skills.
- Passion for coaching and developing high-performing teams.
- Entrepreneurial approach with the ability to identify new business opportunities and shape new service offerings.
What Success Looks Like
Within your first 12 months you will have:
- Delivered significant revenue growth through new business and account expansion.
- Built trusted relationships with senior banking executives.
- Successfully positioned new advisory and analytics offerings.
- Maintained exceptional delivery quality across multiple client engagements.
- Helped develop and mentor the wider consulting team.
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