Harnham
Senior Product Analyst
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I'm hiring a Senior Product Analyst for one of the UK's leading digital marketplace businesses.
This is a brilliant opportunity to join a highly mature analytics environment and work on a product used by millions of consumers, helping shape how customers buy and sell through a complex two-sided marketplace.
The role
This is a classic Product Analytics role focused on understanding customer behaviour, product performance, experimentation, and growth.
- You'll sit within the Growth Analytics team, working closely with Product, Marketing, Commercial teams, agencies, and external partners to solve business problems and improve customer outcomes.
- The business operates a sophisticated analytics ecosystem, with advanced event tracking and behavioural data collected across the entire customer journey.
- Rather than relying on traditional web analytics tools, they've invested heavily in modern product analytics capabilities and data products.
What you'll be doing
- Analyse consumer behaviour across a two-sided marketplace
- Understand how customers buy, sell, browse, and engage with products
- Partner with Product and Growth teams to answer complex business questions
- Design and evaluate experiments to improve customer and commercial outcomes
- Own and develop product metrics and measurement frameworks
- Translate ambiguous stakeholder requests into structured analytical approaches
- Build actionable recommendations that influence product decisions
- Support product teams through experimentation and performance analysis
- Mentor and coach other analysts within the wider analytics community
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What they're looking for
Must-haves
- Strong SQL skills
- Python experience
- Product, customer, growth or marketing analytics experience
- Experience working with experimentation programmes and A/B testing
- Strong stakeholder management skills
- Ability to influence decisions using data
- Experience dealing with ambiguity and turning questions into actionable insight
Strongly preferred
- Experience working with high-volume customer data
- Marketplace, gaming, gambling, travel, fintech, ecommerce or similar customer-rich environments
- Strong statistical knowledge
- Experience with product analytics and behavioural tracking
- Experience mentoring or coaching other analysts
Nice to have
- Knowledge of Bayesian or Frequentist experimentation approaches
- Experience with event-level analytics platforms
- Predictive analytics exposure
The team
- You'll report into the Analytics Team Lead within the Growth Analytics function and work closely with senior analytical leaders across Product and Growth.
- The wider analytics and data science community is over 30 people strong and sits within a highly developed Product & Technology organisation of around 400 people.
- This is a business where analytics plays a central role in product decision-making and experimentation is embedded into how teams work.
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What success looks like
The expectation isn't that you'll arrive and immediately transform everything. The first few months will focus on:
- Understanding the product ecosystem
- Learning the customer journeys
- Building relationships with stakeholders
- Becoming familiar with the experimentation and measurement frameworks
As you become embedded, you'll take ownership of larger analytical initiatives and drive product decisions through insight and evidence.
Why this role?
- Work on one of the UK's largest digital marketplaces
- Join a highly mature product analytics environment
- Strong experimentation culture
- Excellent exposure to Product and Growth teams
- Opportunity to influence customer experience at scale
- Collaborative, data-driven culture
- Significant investment in analytics, data science, and product
Package
- £50,000-£70,000 salary
- Additional 10% of salary awarded in shares every year
- 28 days holiday + bank holidays
- Private healthcare and wellbeing benefits
- Pension scheme
- Hybrid working (3 days onsite)
- Remote working periods during parts of the year
Interview process
- Technical and stakeholder-focused interview
- Final panel interview with presentation
If you're a Senior Product, Customer, Growth, or Insight Analyst who enjoys experimentation, commercial problem-solving, and influencing product decisions, this is an excellent opportunity to join a genuinely data-led organisation.
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