Contentsquare
Senior Product Data Analyst
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Senior Product Data Analyst
Senior Product Data Analyst, Mobile & Data Products
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in-house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
About the Role
As a Senior Product Data Analyst, you'll leverage data to drive strategic decision-making and optimize product performance. Success in this position means delivering actionable insights that lead to measurable improvements in product KPIs and overall user satisfaction.
This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts.
You’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.
You will be mainly responsible for supporting the Mobile product line to help define a data-driven roadmap that makes our Mobile offer superior to market solutions, and partner directly with the Director of Product. You will also support our Data Products line on Integrations and Activation challenges. You will be reporting to the Data Analytics Manager of this team.
What You’ll Do
- Executive Partnership: Partner directly with the Director of Product to shape long-term mobile strategy.
- Drive Mobile Strategy Alignment: Collaborate across product, engineering, customer success, and marketing to break down silos, evangelize data-driven insights, and drive cohesive progress on our global mobile strategy.
- Establish Product Frameworks:
- Define and align core KPIs with business objectives.
- Provide a clear framework for evaluating product success.
- Ensure these are coherent and linked to our overall company strategy and OKRs.
- 360-Degree Insights: Partner with Product Research to maintain an overview of performance insights uncovered, identify remaining customer knowledge gaps, and proactively influence roadmap decisions.
- Advanced Product Analytics: Analyze user behavior and performance metrics to:
- Identify trends.
- Resolve issues.
- Drive features that improve market competitiveness.
- Foster Data Culture: Empower product teams with methodologies and tools to enable independent, data-driven decision-making.
- Data Collaboration: Partner with engineering teams to ensure the infrastructure supports robust, scalable data analysis.
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What You’ll Need to Succeed
- Proficiency in:
- Statistical analysis.
- Data modeling.
- Data visualization.
- Ability to interpret complex data sets and translate findings into actionable insights.
- Technical skills (operational with at least two of these):
- Data analysis tools: SQL, DBT.
- Spreadsheet tools: Excel.
- Data visualization tools: Tableau or similar software.
- Experience creating advanced data visualizations to effectively communicate insights to technical and non-technical stakeholders.
- Problem-solving skills:
- Ability to identify issues, analyze root causes, and develop effective solutions.
- Approach challenges methodically and critical thinking mindset.
- Meticulous in analyzing data and ensuring accuracy.
- Ability to validate findings thoroughly and maintain high standards in data integrity and reporting.
- Communication skills:
- Strong ability to convey complex data insights clearly and effectively to non-technical stakeholders.
- Strong written and verbal communication for effective reporting and presentations.
- Collaboration & Teamwork:
- Experience working in cross-functional teams, including product managers, engineers, and designers.
- Ability to build relationships and influence stakeholders at all levels of the organization.
- Organization & Multitasking:
- Strong organizational skills.
- Experience with project management tools and methodologies.
- Business acumen:
- Deep understanding of business strategy.
- Ability to align data analysis with business objectives.
- Experience level:
- 5+ years of experience as a data analyst or a similar data-focused role.
- Clear interest in advancing into product analytics.
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Why You Should Join Contentsquare
We invest in our team's growth and well-being through the following:
-
Career development and mentorship
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Various team and global colleague interaction opportunities:
- Virtual onboarding.
- Annual Hackathon.
- On-site social events.
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Flexible work environment:
- Hybrid policies.
- Remote work options.
-
Well-being support:
- Generous paid time-off policy (specific to each location).
- Lifestyle allowance.
-
Culture Crew activities:
- Coordination of regular activities for employees across different locations to bond both inside and outside of work.
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Stock options for all full-time employees to share in the company's success.
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Employee Resource Groups (ERGs):
- Safe spaces for individuals who share common identities or life experiences.
- Advocacy for issues close to members’ hearts.
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Additional tailored benefits based on each location.
Equal Opportunity Employment and Data Privacy Notice
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to:
- Sex
- Gender identity or expression
- Sexual orientation
- Race
- Color
- Religion
- National origin
- Disability
- Protected veteran status
- Age
- Or any other characteristic protected by law.
Candidate Privacy Notice
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights using our Dedicated Data Subject Rights Portal.
Your personal data will be securely stored in our hosting provider's data center in Oregon (US West). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Documents and Communications
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
Our AI tools may assist in parts of the hiring process, like:
- Reviewing applications.
- Analyzing resumes.
- Assessing responses.
- Identifying potential inconsistencies or verification signals in application materials based on available information.
These tools assist our recruitment team but do not replace human judgment. Final hiring decisions remain the purview of human reviewers.
For more information about how your data is processed, please contact us.
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