HSBC Global Services Limited
Senior Product Design Manager - Custody Product
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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Product Design Manager – Custody Product.
The primary responsibility of Senior Product Design Manager is to support the design strategy for our Custody Product within the Securities Services business. The successful candidate will be responsible for shaping the design of the product book of work, leading client technical meetings, reviewing emerging technologies, and representing the business at industry-specific forums. This role is critical to ensuring our custody solutions are innovative, client-centric, and aligned with market and regulatory developments. There will be a particular focus on the fund order execution product to assess client needs, demand for product features and impact on roadmap & backlog. Regularly review key performance indicators (KPIs) with the vendor & complete the transition of the product service into BAU.
In this role you will be:
- Design Strategy: Develop and execute the design strategy for the custody product, ensuring alignment with business objectives, client needs, and industry trends.
- Book of Work Design: Lead the design and planning of the custody product book of work, prioritizing initiatives and ensuring robust, scalable, and innovative solutions.
- Client Technical Meetings: Represent the product design function in client technical meetings, gathering requirements, presenting solutions, and addressing technical queries.
- Technology Review: Evaluate and review new and emerging technologies relevant to custody services, assessing their potential impact and applicability to the business.
- Industry Engagement: Attend and participate in industry-specific forums, working groups, and conferences to stay abreast of market developments and advocate for the business.
- Stakeholder Collaboration: Work closely with internal teams including Product, Technology, Operations, Compliance, Legal, and Sales to ensure seamless delivery of design initiatives.
- Continuous Improvement: Identify opportunities to enhance product design processes, drive innovation, and improve client outcomes.
- Regulatory Awareness: Ensure all design initiatives comply with relevant regulatory requirements and industry standards.
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To be successful in this role you should meet the following requirements:
- Relevant years of experience in product design, product management, or related roles within Securities Services / Global Markets/ Front Office with a strong focus on Custody Product.
- Experience in solutioning and designing is highly preferred.
- Proven track record of developing and executing design strategies and leading complex product initiatives.
- People management experience is preferable. Current role is an individual contributor which will develop in people management is something to consider.
- Strong understanding of custody operations, market infrastructure, and regulatory landscape.
- Experience with client technical meetings and industry engagement.
- Excellent communication, presentation, and stakeholder management skills.
- Bachelor’s degree in design, Business, Technology, or related field; advanced degree preferred.
- Strong experience in post trade processing across all asset classes with a strong preference for funds. Experience of working with a sub-custodian, preferably 3rd party, either hands on or as a product manager.
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Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Telephone: +44 207 832 8500
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