Trust In SODA
Senior Product Designer
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Senior Product Designer
Trust in SODA is partnering with a wellness organisation undergoing a major transformation—moving from a traditional health club model into a more connected, AI-driven wellness and longevity platform.
Right now, the digital experience is fragmented across the organisation. The strategic goal is to bring everything together into a cohesive, seamless product experience, creating a genuinely greenfield opportunity.
You'll be joining a small, agile team operating within a larger corporate environment—effectively a start-up inside the business—with a new 25-year vision shaping the future of the organisation. A full website and app redesign will soon be underway, but the real opportunity lies in defining how intelligent, personalised experiences come to life.
This is where you come in
This role sits within a critical workstream focused on personalisation and AI, building a next-generation AI Wellness Coach and longevity dashboard. This goes far beyond a traditional conversational AI assistant or data visualisation. The ambition is to create an intelligent, personalised assistant and data dashboard that supports users in their health, lifestyle, and long-term wellbeing.
This isn't a traditional Product Designer role. They're looking for someone who thinks beyond screens—someone who can design how a product behaves, responds, and guides users through conversation, not just clicks.
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You'll play a key role in shaping how AI shows up in the product, ensuring it feels useful, trustworthy, and genuinely intuitive rather than gimmicky.
What you'll be doing
- Owning the design process end-to-end, from discovery and problem framing through to final UI and delivery.
- Helping shape a greenfield, unified product experience across native iOS and Android platforms.
- Defining user journeys across both traditional interfaces and conversational touchpoints (AI assistants, chat experiences, and guided flows).
- Designing how the product interacts, responds, and guides users—not just how it looks.
- Creating conversation flows, dialogue structures, and interaction logic that feel intuitive and human.
- Translating complex or ambiguous problems into simple, structured, and engaging experiences.
- Designing clear, high-quality UI with strong attention to hierarchy, layout, and visual clarity.
- Working closely with Product and Engineering to shape solutions that are both valuable and technically feasible.
- Prototyping, testing, and iterating based on real user behaviour and feedback.
- Contributing to design systems across both UI components and conversational patterns.
- Ensuring everything shipped maintains the intended experience quality and design integrity.
What they're looking for
- Proven experience delivering end-to-end UX/UI design for live digital products.
- Strong capability across both UX thinking (user journeys, flows, and problem framing) and UI execution (visual design, polish, and detail).
- Ability to design conversation logic, intents, and interaction flows—not just static screens.
- A portfolio demonstrating both strong product thinking and conversational design capability.
- Excellent interaction design skills, particularly across multi-step and dynamic experiences.
- Confidence working cross-functionally and influencing product direction.
- High proficiency in Figma and modern design tools. Experience with conversational design platforms is a bonus.
- Someone who cares deeply about usability, clarity, and creating genuinely helpful user experiences.
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What makes this interesting
- A true greenfield opportunity to help unify a fragmented digital ecosystem.
- The chance to shape a product transitioning into a long-term wellness and longevity platform.
- A role at the centre of AI-driven personalisation, designing an intelligent AI Wellness Coach rather than simply another AI feature.
- A start-up environment within a larger organisation, offering high ownership with low bureaucracy.
- The opportunity to influence both the user experience and overall product direction.
- Building AI products focused on usefulness, trust, and real user value—not AI for the sake of it.
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