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Senior Product Designer
🐾 Senior Product Designer – Change the World of Pet Food For Good
About Tails.com
We’re Tails.com, a dog food subscription company making a bold difference. Our truly tailored food is created just for each dog—personalised based on simple owner inputs, delivering unique recipes tailored to their needs, taste preferences and nutritional requirements, all delivered monthly.
Backed by Purina, one of the world’s largest pet food companies, we’re scaling fast—joining a team of clever humans and their equally smart (if mostly busy) dogs.
Designed to Delight Our Customers
As a Senior Product Designer, you’ll lead the creation of copy and content experiences that make our customers glow. We’re shaping a new category in pet food, and your work here will be uniquely impactful.
Our process:
- Collaborative, cross-functional squad-based work (designers, engineers, researchers, data analysts).
- Balance of tactical wins and big, knotty problems—constantly solving for what matters to dogs (and their owners).
- A team of proper professionals—no solo front-people here.
The Role
We’re looking for an experienced Senior Product Designer who thrives on designing usable yet joyful experiences for dog lovers. The ideal candidate balances design expertise with a relentless customer focus.
Skills You’ll Bring
Design Expertise
- 5+ years in product design, with mastery across all phases (discovery, wireframing, prototyping, UI/visual/interaction design, usability testing).
- Balanced UX/UI skills—crafting compelling, intuitive, and valuable digital experiences with commercial impact.
- Proven track record of designing for measurable business and customer outcomes in direct-to-consumer spaces.
Technical & Creative Tooling
- Skilled in Figma for prototyping, design systems, and development handoff.
- Ability to work effectively with engineers via tools like Stories, Specs, and a structured feedback loop.
- Comfortable researching**, synthesising, and presenting data** to inform decisions.
- Experience writing tickets and documentation in Jira/Confluence.
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Mindset
- Customer-first but commercially aware. You advocate for both joy and revenue.
- A creative problem-solver who thrives with ambiguity.
- Collaborator and mentor, with high energy and a shareable passion for changing pet food’s future.
Your Core Responsibilities
1. Product Design & Delivery
- Own end-to-end discovery process—from research to testing.
- Work with Product Managers, Researchers, Engineers to shape direction.
- Turn customer insights into tangible solutions, shaping products with both problem-solving and delight.
- Act as a design leader, making rapid, iterative decisions in a fast-moving environment.
- Communicate design concepts, roadmaps, and vision to stakeholders and leadership.
2. Design Excellence
- Set visual standards with extreme attention to detail in UI/UX/IA.
- Work closely with brand and creative teams to maintain a cohesive, high-quality design ethos.
- Lead our design system, ensuring consistency and scalable design attributes.
- Optimise micro-interactions, brand integration, and cross-touchpoint experiences.
3. Mentorship & Collaboration
- Guide junior designers, growing individual skills and fostering team momentum.
- Encourage a design culture across the business.
- Elevate design thinking via storytelling, presentations, and cross-functional advocacy.
4. Strategic Thinking
- Intuitively discover customer needs beyond the obvious.
- Use qualitative/quantitative analysis to refine designs.
- Stay ahead of industry trends—embrace AI-informed design practices.
- Challenge status quo. Drive iteration, improvement, and innovation.
Get help with your application
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What’s in it for you?
We go the extra mile—not just for your work, but for you.
- Salary & progression. Competitive base + annual review + annual leistungsbonus.
- Flexible hours. Customise your schedule and enjoy true work-life balance.
- Work from anywhere. Up to 2 weeks per 6 months abroad to escape.
- 9/10-day working week, paid equally and with no cap on leave.
- Health covered (including finesse dental/vet access for dogs).
- Parental and carer care:
- Full 6 months maternity/paternity at 70% pay.
- Flexible paid leave for immediate dependants.
- L&D, access to thousands of readiness and upskilling courses.
- 50% off dog food.
- Turnkey gym access (because you deserve to stay active—dog-walking qualified any other time).
Let’s Change the World Together
Next Steps
Think this is you? Apply anyway—we welcome underrepresented talent and bend planned profiles to talent. [Here’s a peek at our process]
- Resume review by our hardworking Talent Acquisition team.
- Call with Talent Acquisition to explore skills and values.
- Video chat with our Head of Product & Design.
- Portfolio review (live walkthrough with our team).
- Final 1:1 with Leadership to champion the role.
We commit to equal opportunities, structured interviews, and reasonable accomodations on request.
Ask to join a team that’s genuinely excited about dogs (literally and metaphorically)—and committed to making pet food unique, fair, and kind. Let’s talk.
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