Amazon
Senior Product Manager (12 month FTC), EU DEX Speed
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Description
This is a 12-month fixed term contract role. Preferred location is London, but open to hiring in Milan, Munich, Berlin, Madrid, and Paris.
Do you want to join a key Amazon investment area focused on rapid expansion and delivering products to customers at the fastest speeds? The EU DEX (Delivery Experience) Speed team seeks a Senior Product Manager to help drive the business performance of our first dedicated Same Day buildings across Europe.
If you are interested in partnering with business, operations, tech, and science teams to shape our speed offerings for customers in Europe, then this is the role for you. You will have the opportunity to work in a fast-paced environment where you define experimentation plans, partner on roadmap development, and ensure we deliver against our selection strategy for a multi-billion dollar product offering.
In this role, you will work with operational, business, and finance stakeholders to drive overall business performance. You will work with selection teams to identify the most relevant selection for customers, ensure products are in stock, review and analyze business performance, and iterate to drive continuous improvements.
A critical part of the role is developing scalable mechanisms, processes, and best practices given our ambitious 3-year plans. Your work will directly impact the shopping experience of millions of global customers.
Key Job Responsibilities
- Business Ownership - Owning same-day site(s) performance.
- Site-level Selection - Work with science and selection teams to determine the right products to be offered with same day delivery based on local customer behavior, site space, and constraints.
- Business Inputs - Monitor and continually improve our core inputs.
- Problem-solving - Quickly identify root causes, fix issues, and build scalable, automated mechanisms and processes.
- Championing Overall Customer Experience - Work with ops to drive the right delivery windows, cycle times, service availability, and with the CX team for the right onsite experience.
- Auditing and Analyzing Overall Site Performance - Using insights to drive improvements.
- Drive 1-2 Processes EU-wide.
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About The Team
How often do you have an opportunity to be part of a team creating a unique customer experience? Expect all the challenges and benefits of a high-profile day 1 business: wide scope for improvement and innovation, a collaborative team, and a fast-paced environment. The team has a willingness to dive into details, solve new problems, leverage high judgment and instinct, look ahead, and always obsess over customers. Everyone wears multiple hats, and ownership of the customer experience is key.
Basic Qualifications
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience in product or program management, product marketing, business development, or technology
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Preferred Qualifications
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Experience with product cycles of 6+ months
- Experience with SQL
- Experience within e-commerce or Retail fields
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company: Amazon UK Services Ltd.
Job ID: A10442318
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