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Senior Product Manager
Senior Product Manager – Virtual Agents
Remote or hybrid (Remote/London office)
About Us
We’re a fast-growing AI startup on a mission to help midmarket businesses transform how work gets done.
We’ve built a factory for custom operations agents. Our Virtual Agents are software workers powered by AI reasoning, capable of completing complex workflows end-to-end—directly in customer tools. There’s no need for technical integration, process change, or upfront cost. Onboarding is white-glove and takes just days, while customers pay only for delivered value.
This makes Virtual Agents the lowest-risk way to automate complex manual work, and Unitary the first company to deliver Palantir-grade AI deployment with software-like unit economics. This enables us to reach the midmarket at scale.
Currently, we’re focused on:
- Commercial insurance
- Marketplaces
- Primary healthcare
But our Virtual Agents have the potential to revolutionise workflows across industries.
We’ve recently raised $15M in Series A funding (2024), backed by top AI investors (Plural and Creandum). Our clients include Substack, Trustpilot, Depop, Sony Interactive Entertainment, and many more.
This is an exciting opportunity to join a well-funded startup at a pivotal stage, helping to turn frontier AI technology into real-world value.
About the Role
We’re looking for an experienced Senior Product Manager to shape Virtual Agents as the product scales.
Reporting to the VP of Product, you’ll have leadership ownership over a core part of the Virtual Agents product—covering:
- Core automation technology
- Customer experience
- Onboarding and human-in-the-loop operations
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Additionally, you’ll work closely with our AI teams on the foundational tech while collaborating across the business to build and scale Virtual Agents, including:
- The sales experience
- The onboarding journey
- Support operations (critical components of the product)
Key Responsibilities
You will:
- Set and own the direction of a meaningful part of the Virtual Agents product, aligning with our broader product strategy.
- Given that our products leverage cutting-edge AI to automate complex, high-volume workflows, you’ll need to:
- Delve deep into technical details
- Apply precision and analytical rigour to product decisions
- Given that our products leverage cutting-edge AI to automate complex, high-volume workflows, you’ll need to:
- Own the entire product lifecycle, spanning:
- Core AI technology
- Commercial/operational elements (marketing, sales, and delivery scaling)
- Develop an in-depth understanding of:
- Our customers
- Our domestic and competitive opportunities (across multiple verticals)
- Collaborate cross-functionally to execute flawlessly:
- Ensure proven design and technical implementation
- Enable sales and marketing teams
- Support delivery teams in scaling effectively
- Work closely with the VP Product to define and refine the overall product strategy
About You
We’re looking for a high-performing, strategic thinker with:
- 4+ years in Product Management, specialising in complex B2B products, preferably in AI/automation, and ideally in a startup/scale-up or early-stage environment
- Exceptional analytical skills: Ability to break down complex problems into structured solutions
- Strategy contribution experience in greenfield or rapidly evolving environments
- Proven execution record: -Collabs effectively with engineers, designers, ops teams, and marketers -drives impactful product outcomes and key metrics -Ensures cross-functional alignment and no blind spots
- Strong communicator:
- Sets clear internal direction with precision and confidence
- Represents the company effectively to senior stakeholders at customer organisations
- Self-starter: Thrives in fast-paced, evolving environments and is comfortable rolling up sleeves across the business—whether supporting customer delivery or creating sales enablement materials
- Low ego and adaptable mindset
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Benefits
- Competitive salary, commission, and equity package
- Full autonomy and growth opportunities
- Flexible scheduling and location + monthly co-working budget or London office access (Occupational pension availability may vary by location)
- Generous paid parental leave
- Generous paid sick leave
- Annual budget for professional development
- Annual health/wellness stipend
- Quarterly team offsites, including London and Europe
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