Money and Pensions Service
Senior Product Manager
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Senior Product Manager
Senior Product Manager 138 Cauldwell Street, Bedford, MK40 1SU, United Kingdom
Summary £75,000 per annum – 12-month fixed-term contract – Hybrid working
Join the Money and Pensions Service (MaPS) as a Senior Product Manager—play a meaningful role in helping people across the UK build stronger financial futures.
About Us
MaPS operates from modern, bright offices in Bedford and is dedicated to helping UK residents feel more confident and informed about their money. Our values guide how we work together:
- Caring for colleagues and the communities we support
- Connecting by building supportive, positive relationships
- Transforming to create impact that truly matters
We foster an inclusive, welcoming culture with active colleague networks for:
- LGBTQ+
- Neurodiversity
- Women’s health & men’s health
- Ethnicity
Job Description
A Senior Product Manager oversee(s):
- A portfolio of products with shared value propositions, or a single complex/high-risk/sensitive product.
- Product quality and value through strategy, tactics, and lifecycle management, including collaboration with other functional teams on programme activities.
You’ll lead a digital ecosystem of self-serve tools that enable statutory objectives and long-term strategic goals, including:
- CRM and CCaaS integration to improve customer insights, engagement, and service delivery.
As the key bridge between strategic/operational stakeholders and the Technology & Change Team, you’ll:
- Develop, manage, and optimise digital customer journeys and multi-channel experiences.
- Work closely with stakeholders, system/platform users, and the MaPS Product Community.
- Leverage experience with platforms such as CRM, CCaaS, and customer data to inform strategy.
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This role aligns with the Government Digital and Data Profession Capability Framework (Senior Product Manager) (see link for details).
Responsibilities
At this level, you’ll:
- Lead product lifecycles from discovery to development, delivery, and obsolescence.
- Make quality and value-based decisions for your products.
- Oversee associate product managers and product managers.
- Directly contribute to recruitment of product managers, associate product managers, and contractors.
Key Competencies
To excel, demonstrate expertise in:
- Agile & Lean practices
- User-centred design
- Value-for-money delivery
- Lifecycle product management
- Strategic ownership
- Stakeholder relationship-building
Benefits
- Employee offerings:
- 30 days’ annual leave + bank holidays
- 2:1 pension contribution (employer max: 10% of salary)
- Season ticket loan scheme
- Cycle-to-work scheme (max £3,000)
- Subsidised eye tests/flu jabs & life assurance
- EAP Assist & Life benefits
- Paid volunteering days
- Recognition scheme & retail discount portal
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Flexible work: Your growth includes the flexibility to balance work, family, and personal commitments—with hybrid collaboration days to support team cohesion.
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Careers: Upskilling opportunities aligned with Civil Service Principles.
Important Notes
- Apply exclusively via official MaPS links (email/unauthorised links not accepted).
- No visa sponsorship—see Civil Service immigration obligations here: Nationality Requirements.
Selection Process
Deadline: 7 July 2026 (apply: 23 June 2026–7 July 2026)
Steps:
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Submit:
- Updated CV
- Cover letter showing how you meet the advert criteria (AI-assisted tickets are only allowed as tools for editing or planning; plagiarised/applied AI content voids applications).
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Telephone interview (processing: 23 June–9 July):
- Discuss your experience, organisational fit, and ask questions.
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Final Interview (w/c 20 July, remote via Microsoft Teams):
- Structured competency-based questions.
Security note: Successful candidates must pass criminal record checks and baseline personnel security assessments.
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