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Senior Product Manager
Location: London, Greater London
Contract type: Permanent
Position type: Full Time
Salary: Competitive + Benefits
About the role
To stay close to our customers and colleagues, our support teams are in the office for at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
Summary
The Senior Product Manager role focuses on leading data and AI solutions from discovery to scale with an emphasis on retail domain expertise and strategic stakeholder management. This position requires strong communication, entrepreneurial mindset, and prioritization skills in complex environments.
Candidates must demonstrate experience managing data, analytics, or AI products and shaping greenfield initiatives.
Interview rounds assess leadership values, role-specific expertise, and include a bar raiser.
Key interview topics include discovery practices, strategy development, prioritization frameworks, stakeholder alignment, outcome measurement, scaling impact, and data science product management nuances.
Who you are
- A Senior Product Manager already or an experienced Product Manager familiar with enterprise use cases and data science/AI solutions
- Deft at taking greenfield ideas all the way from discovery to scaled solutions
- Working knowledge of retail value chain, processes and decision making
- A sharp communicator with the ability to grasp concepts quickly and progress multiple pieces of work simultaneously
- Empathetic, strategic, entrepreneurial and outcome focussed
What you will do
- Lead discovery and development of large/complex data & AI use cases
- Own the development & maintenance of a business domain’s strategy for data & AI solutions
- Develop clear roadmaps in lock-step with business partners and delivery managers
- Assess opportunities with a cross functional team to understand the feasibility, viability, usability and value of solution hypothesis
- Help manage the prioritisation and deployment of resources across the department
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What's in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
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Everyone's welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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