Senior Product Manager - Account Discovery

hackajob is collaborating with Wise to connect them with exceptional professionals for this role.

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

Job Description

More about our mission and what we offer.

We're looking for a Senior Product Manager to join the Wise Account team in London to lead Account Discovery—the product area responsible for helping customers unlock the full value of their Wise Account.

You'll own the strategy for how customers discover, adopt and deepen their use of Wise across spending and saving. Your mission is to guide customers from their first successful use case through to becoming engaged everyday account customers by creating intuitive, personalised discovery experiences across the product.

You'll work across multiple product teams to build the systems, surfaces and recommendations that connect customer journeys, helping people discover what's most relevant to them at the right time. This includes everything from onboarding and navigation to dynamic recommendations and lifecycle-aware product guidance.

Here's How You'll Contribute To Wise

• Define and execute the vision and strategy for Account Discovery, helping customers discover, adopt and repeatedly use the most valuable parts of Wise.
• Build the discovery platform that powers recommendations, onboarding and feature discovery across multiple product surfaces.
• Increase adoption of key spending and saving behaviours by improving first-use activation, cross-use-case expansion and repeat usage.
• Partner closely with product and marketing teams across Wise to identify opportunities to connect customer journeys and drive account adoption.
• Use customer research, experimentation and data to identify where customers drop off and what nudges or product experiences will help them take the next step.
• Work closely with Engineers, Designers, Analysts and Researchers to prioritise and deliver the highest-impact initiatives.
• Influence product strategy across teams, creating consistent discovery experiences rather than isolated feature promotions.
• Be hands-on throughout the product lifecycle - from defining strategy and analysing experiments to unblocking delivery and measuring customer impact.