Collinson
Senior Product Manager (API)
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Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
Purpose of the Job
As a Senior Product Manager – Partner API & Integration, you will lead the strategy, discovery, and delivery of strategic partner API and integration capabilities that connect Collinson with travel experience providers across the ecosystem.
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This role focuses on enabling reliable, scalable, and standardised integrations with partners such as restaurants, parking providers, spa operators, retail partners, airport services, and other travel experience suppliers.
You will ensure that provider data, availability, booking, fulfilment, redemption, reconciliation, and operational processes work effectively across the ecosystem, supporting better customer experiences, faster partner onboarding, and more sustainable platform growth.
Key Responsibilities
- Own the product vision and roadmap for strategic partner APIs that enable Collinson’s travel experience ecosystem to operate reliably at scale.
- Define the integration strategy for priority provider categories, including restaurants, parking, spa, retail, airport services, and other travel experience partners.
- Lead the delivery of API and integration capabilities that support core ecosystem flows, including availability, inventory, pricing, content, booking, cancellation, redemption, fulfilment, and reconciliation.
- Standardise partner onboarding and integration patterns to reduce bespoke delivery, improve speed to market, and support scalable ecosystem growth.
- Translate partner, commercial, operational, customer, and technical needs into clear product priorities, requirements, and delivery plans.
- Work with engineering, architecture, operations, commercial, data, finance, and security teams to ensure partner integrations are scalable, secure, supportable, and commercially effective.
- Use partner performance, operational, and customer impact data to improve integration reliability, reduce manual effort, and strengthen ecosystem performance.
Knowledge, Skills, and Experience Required
- Proven product management experience in partner APIs, third-party integrations, platform products, marketplaces, booking systems, or travel ecosystem capabilities.
- Strong understanding of API-led integration, data exchange, partner onboarding, system interoperability, and operational support models.
- Good technical fluency across APIs, middleware, data flows, authentication, error handling, monitoring, reconciliation, privacy, and security.
- Experience working with external partners, suppliers, or service providers to deliver scalable digital integration capabilities.
- Ability to translate partner, business, operational, and technical needs into clear product requirements and prioritised delivery plans.
- Strong analytical skills, with experience using integration performance, operational data, partner feedback, and customer impact metrics to improve product outcomes.
- Excellent stakeholder management, communication, prioritisation, and problem-solving skills in a complex partner and platform environment.
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About Us
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose-driven, high-performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com.
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