Utility Warehouse
Senior Product Manager - Cashback Card
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We put people first. It’s all about you..
We are looking for a commercially driven, Senior Product Manager to lead our Cashback Card digital product strategy. This clever pre-pay card is topped up by customers via our app and used for everyday shopping. It gives them up to 10% cashback with our retail partners and 1% everywhere else, with their total savings automatically credited straight off their next monthly UW bill.
We deliver progress. What you’ll do and how you will make an impact.
As a Senior Product Manager, you will take a forward-looking view of the team's strategy, driving alignment and delivery of a product roadmap across the entire lifecycle of software development. You will find and implement key opportunities to leverage the cashback card as a major driver of engagement for the wider UW ecosystem and our mobile app.
Your key responsibilities:
- Strategic impact: Developing multi-quarter business cases, tracking OKRs, and defining a clear one-year product vision while managing complex trade-offs.
- Product adoption: Driving active adoption and usage of the card while maximising engagement with our retail partnerships.
- Technical mastery: Specifying cross-team features and executing A/B tests to drive the overall product strategy.
- Planning & Delivery: Leading end-to-end delivery of major initiatives and driving high-stakes strategic choices and go-to-market execution.
- Operational excellence: Aligning diverse teams on domain strategy and delivering compelling narratives to executive leadership to resolve strategic issues.
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We work together. Your team and the people you will work with...
You will lead a dynamic, cross-functional team and partner closely with stakeholders across Engineering, Commercial, Operations, and Legal & Compliance. Your team's purpose is to own the product strategy and lifecycle for the UW Cashback card. Together, you will connect the dots across different business areas to remove dependencies and make sure our brand lives up to its promise of absolute simplicity for our customers.
To excel as our Senior Product Manager, you are someone who models a collaborative culture, influences through data-driven business cases, and builds exceptionally strong relationships. You possess excellent communication skills to convey your product vision and results clearly to executive leadership, and you are completely comfortable constructively challenging stakeholder asks when necessary. You are seasoned in using customer research to solve deep user pain points and guide cross-functional alignment.
Your technical toolkit and experience should include:
- Proven Digital Product Management Experience: A track record of managing complex digital products and the full product lifecycle from discovery to launch.
- Product analytics: Highly skilled in using product analytics platforms (e.g., Mixpanel, GA) to drive data-informed decisions.
- Commercial acumen: A strong track record of linking product features directly to revenue and growth
- Backlog prioritisation: Experience managing backlogs using RICE/MoSCoW frameworks and proactively resolving dependencies.
- Technical specification: Ability to write clear specs and acceptance criteria defining user problems and requirements.
- Domain & market knowledge: Deep, up-to-date knowledge of the competitor landscape and market trends, with experience in pre-paid cards being highly desirable.
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Company Benefits
- Competitive Salary and an annual performance-related bonus of 15% 📈
- Beautiful modern, open-plan office with pairing/ standing desks for everybody and floor to ceiling windows offering views over London 🏢
- Contributory pension that gets better with time, starting at 4% over time you can get up to 10%⏱
- Flexible working, we’ve got fully remote UK teams, onsite, early risers and late night grinders, for us it matters what we’re working on more than where. We also offer a four day working week 👩🏽 💻
- Opt in to a variety of benefits including healthcare, an EV car scheme or discounted gym memberships 👩 ⚕️🚗💪
- Put something aside for a rainy day with our Save as you earn share purchase scheme. ☔️
- Mentors and Teachers a plenty, with so many brilliant minds in one place there is always someone you can lean on for support and guidance. 👩🏻 🏫🙋🏻 ♂️🤷🏾 ♂️
- We have an employee assistance helpline and company nurse onsite to help look after our teams physical and mental health.☎️👩🏽 ⚕️
- 25 days holiday + bank holidays with the option to buy more!✈️
- Discount on our services⚡️💡
Interview Process
- Recruiter Screen - 30 minutes
- Hiring Manager Interview - 45 minutes
- Case Study Interview - 1 hour
- Leadership Interview = 30 minutes
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