Utility Warehouse
Senior Product Manager - Cashback Card
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Company Description
Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile, and insurance, and a whole lot of savings!
We’re aiming to double our customer base as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.
Got your attention? Read on...
We put people first. It’s all about you.
We are looking for a commercially driven, Senior Product Manager to lead our Cashback Card digital product strategy. This clever pre-pay card is topped up by customers via our app and used for everyday shopping. It gives them up to 10% cashback with our retail partners and 1% everywhere else, with their total savings automatically credited straight off their next monthly UW bill.
Job Description
We deliver progress. What you’ll do and how you will make an impact.
As a Senior Product Manager, you will take a forward-looking view of the team's strategy, driving alignment and delivery of a product roadmap across the entire lifecycle of software development. You will find and implement key opportunities to leverage the cashback card as a major driver of engagement for the wider UW ecosystem and our mobile app.
Your key responsibilities:
- Strategic impact: Developing multi-quarter business cases, tracking OKRs, and defining a clear one-year product vision while managing complex trade-offs.
- Product adoption: Driving active adoption and usage of the card while maximising engagement with our retail partnerships.
- Technical mastery: Specifying cross-team features and executing A/B tests to drive the overall product strategy.
- Planning & delivery: Leading end-to-end delivery of major initiatives and driving high-stakes strategic choices and go-to-market execution.
- Operational excellence: Aligning diverse teams on domain strategy and delivering compelling narratives to executive leadership to resolve strategic issues.
We work together. Your team and the people you will work with...
You will lead a dynamic, cross-functional team and partner closely with stakeholders across Engineering, Commercial, Operations, and Legal & Compliance. Your team's purpose is to own the product strategy and lifecycle for the UW Cashback card. Together, you will connect the dots across different business areas to remove dependencies and make sure our brand lives up to its promise of absolute simplicity for our customers.
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Qualifications
We put people first. It’s all about you.
To excel as our Senior Product Manager, you are someone who models a collaborative culture, influences through data-driven business cases, and builds exceptionally strong relationships. You possess excellent communication skills to convey your product vision and results clearly to executive leadership, and you are completely comfortable constructively challenging stakeholder asks when necessary. You are seasoned in using customer research to solve deep user pain points and guide cross-functional alignment.
Your technical toolkit and experience should include:
- Proven Digital Product Management Experience: A track record of managing complex digital products and the full product lifecycle from discovery to launch.
- Product analytics: Highly skilled in using product analytics platforms (e.g., Mixpanel, GA) to drive data-informed decisions.
- Commercial acumen: A strong track record of linking product features directly to revenue and growth.
- Backlog prioritisation: Experience managing backlogs using RICE/MoSCoW frameworks and proactively resolving dependencies.
- Technical specification: Ability to write clear specs and acceptance criteria defining user problems and requirements.
- Domain & market knowledge: Deep, up-to-date knowledge of the competitor landscape and market trends, with experience in pre-paid cards being highly desirable.
Additional Information
So why pick UW?
We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:
- Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation.
- Performance bonus: An annual discretionary bonus ranging from 15-40%.
- Flexible working
- Work-life balance: We offer an optional four-day working week (90% pay for 90% impact).
- Work from anywhere: You can work abroad for up to three weeks, twice every tax year.
- Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year.
- UW discounts: Save on our services and you’ll also get access to 100s of rewards and discounts through Perkbox.
- Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary).
- Family first: Policies designed to help you and your family thrive.
- Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership.
- Sabbaticals: An eight-week paid sabbatical after four years of service.
- Growth: A dedicated learning and development budget and bi-annual promotion cycles.
- Inclusion: Join belonging groups that help shape our culture.
- Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.
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You’ve got this far... Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!
Claire Fennell will be your point of contact throughout the recruitment process.
Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
Employment Status: Full-Time
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