HSBC Global Services Limited
Senior Product Manager, Fund Administration
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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.
We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Product Manager, Fund Administration.
You’ll be a key member of the global fund services product team, the primarily focus on driving the development of the fund administration product with specific responsibilities for the development of the product roadmap, the definition of the product proposition and supporting the associated business operating models for various client segments. While the focus will be more on Europe, the fund services locations servicing these product groups are located in the two main regions of Asia and Europe, enabling you to work closely with colleagues across these locations to ensure that the strategic change initiatives and tactical enhancements to the fund administration product are delivered to meet the evolving needs of the business, to time and on budget. You’ll also be responsible for engaging with clients, understanding and analysing their requirements, designing the right solution and operating model, and partnering with the project team to deliver the implementation end to end.
As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
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In this role you’ll:
- Drive and maintain the fund administration strategy and roadmap with key stakeholders, help shape the broader segment strategy across client segments, and identify new or enhanced global product opportunities to inform market and product strategy initiatives
- Build and strengthen the product management function for fund administration, especially in Europe
- Provide internal and external thought leadership by promoting best practices through trade publications, public forums and client user groups, while staying close to market and competitor developments to position and differentiate the fund administration offering
- In conjunction with IT, align the fund administration product architecture and design to the IT architectural blueprint
- Design, maintain and enhance the fund administration operating models to maximise value from global service centres and regional hub-and-spoke structures, while building scalable global processing and IT infrastructure to deliver cost efficiencies
- Manage the product change control process for the platforms supporting fund administration, including preparation of business cases and feasibility studies and prioritization of change requests
- Manage input to the annual fund administration budgeting process by identifying business priorities for systems investment, while ensuring product profitability targets are met and planned unit cost reductions are delivered
- Work closely with the sales and business development team on various client pitches, RFPs, due diligence meetings and other discussions/negotiations
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To be successful in this role you should meet the following requirements:
- Very strong operational experience in the financial services industry working directly on fund administration services is mandatory
- Demonstratable an in-depth knowledge of the securities market and the associated market infrastructure
- A thorough understanding of the funds industry and products
- A solid grasp of the technology and systems supporting the product with direct knowledge of core Fund Administration platforms
- An energetic, results-focused change agent with a strong work ethic, excellent organisation, multi-tasking and time-management skills, and a stable, mature leadership style that motivates people and strengthens teams
- First-class interpersonal, collaborative, relationship-building and influencing skills, combined with excellent verbal and written communication and strong presentation ability
Opening up a world of opportunity.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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