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Senior Product Manager
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Senior Product Manager – Contract, London, UK (inside IR35)
Job Title
Senior Product Manager
Location
Central London
Working Setup
Hybrid – 3 days onsite / 2 days remote
Day Rate
£350 - £500 per day depending on experience (Inside IR35)
Job Type
Contract until the end of 2026 / Long-term, multi-year engagement
Industry Sector
Financial Services / Digital / eCommerce
Eligibility
Applicants must have the right to work in the United Kingdom
Introduction
We are partnering with a leading global organisation investing heavily in its digital and eCommerce platforms. They are seeking a Senior Product Manager to support the development and optimisation of high-traffic, customer-facing digital products across international markets.
This role sits at the intersection of product, technology, and customer experience, with a strong emphasis on delivering scalable, high-quality software solutions that enhance digital shopping and acquisition journeys.
The Role
As a Senior Product Manager, you will work closely with engineering, product, and business teams to deliver end-to-end digital product initiatives. You will play a key role in managing the full product lifecycle within an Agile software development environment, ensuring that features are delivered efficiently, meet technical standards, and provide real customer value.
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This position requires a strong understanding of software delivery, alongside experience optimising eCommerce and digital customer journeys.
Key Responsibilities
- Support and execute the product roadmap for digital acquisition and eCommerce platforms
- Manage end-to-end delivery of product features within an Agile software development lifecycle
- Collaborate closely with engineering teams to ensure high-quality, scalable solutions
- Optimise customer journeys to improve conversion, engagement, and user experience
- Own and prioritise the product backlog, balancing business value and technical delivery
- Translate business requirements into clear user stories, acceptance criteria, and technical deliverables
- Analyse product performance and user behaviour to drive continuous improvement
- Conduct root cause analysis for issues, defects, and customer pain points
- Evaluate new features based on feasibility, impact, and ROI
- Stay informed on digital, retail, and eCommerce trends to shape product direction
- Work with global stakeholders to align on priorities and delivery timelines
Required Skills & Experience
- Significant experience working in Product roles (Product Manager, Product Specialist) within digital product software development teams
- Proven experience managing end-to-end software delivery within Agile environments
- Strong understanding of software development lifecycles and engineering collaboration
- Experience delivering customer-facing digital products, ideally within Financial Services & eCommerce.
- Solid understanding of digital acquisition funnels and conversion optimisation
- Ability to translate business needs into technical requirements and user stories
- Experience working with cross-functional and globally distributed teams
- Strong analytical and problem-solving skills with a data-driven approach
- Excellent communication skills with high attention to detail
- Ability to work effectively in fast-paced, evolving environments
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Nice to Have
- Experience with A/B testing, experimentation, and personalisation
- Familiarity with Agile frameworks and scaled delivery models
- Experience with tools such as Jira or similar product management platforms
- Exposure to analytics tools (e.g. Google Analytics, Adobe Analytics)
- Experience working within large, matrixed organisations
Ideal Background
- Experience working on eCommerce or customer acquisition platforms with significant user traffic
- Experience improving conversion rates, engagement, and customer retention
- Background working closely with engineering teams to deliver scalable digital products
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