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Senior Product Manager
Senior Product Manager (Virtual Agents)
Location: Remote or hybrid (Remote/London office)
About Us
We’re a fast-growing AI startup dedicated to helping midmarket businesses transform how work gets done.
*Our Mission
We’ve built a factory for custom operations agents—Virtual Agents: software workers powered by AI reasoning that complete complex workflows end-to-end, directly in customer tools, without requiring tech integration, process changes, or upfront costs. Onboarding is effortless, takes just days, and customers pay only for delivered value.
This makes Virtual Agents the lowest-risk way to automate complex manual work, while positioning Unitary as the first company to deploy Palantir-grade AI with the unit economics of software, enabling us to scale into the midmarket.
Current Focus & Impact
We’re currently targeting commercial insurance, marketplaces, and primary healthcare, but the potential for Virtual Agents extends far beyond these industries.
Why We’re Exciting
- Secured $15M Series A funding (2024)
- Backed by leading AI investors: Plural & Creandum
- Partnering with world-class clients: Substack, Trustpilot, Depop, Sony Interactive Entertainment, and many more
This is a critical growth stage, and we’re looking for a Senior Product Manager to help shape Virtual Agents at its most pivotal juncture.
About the Role
We’re seeking an experienced Senior Product Manager to drive the vision and execution of Virtual Agents in a high-growth, AI-first context.
Key Responsibilities
Reporting to the VP Product, you’ll take ownership of a core part of the Virtual Agents product, covering:
- The core automation technology
- The customer experience
- Onboarding & human-in-the-loop support operations
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Your Core Focus
- Strategic Direction: Define and own the product strategy for a meaningful part of Virtual Agents, aligning with overarching business goals. Given the cutting-edge AI technology at play, you’ll need to:
- Deeply engage with technical details.
- Apply analytical rigour to problem-solving.
- Full Product Lifecycle Ownership: Own every stage from concept to scaling delivery, including:
- Core technology.
- Sales experience & onboarding (ensuring adoption and adoption barriers are minimized).
- Operational hand-offs that enable smooth execution.
- Customer & Competitive Insight: Gain an intuitive understanding of our customers, target domains, and competitive landscape across multiple verticals.
- Cross-Functional Collaboration: Partner with:
- AI engineering teams (to refine automation technology).
- Sales & Marketing (to position our solution effectively).
- Delivery & Operations (to ensure scalability doesn’t come at the cost of quality).
- Strategic Collaboration: Work closely with the VP Product to contribute to the broader product vision, ensuring each initiative aligns with our long-term goals.
Requirements
About You
We’re looking for a result-driven leader with:
- 4+ years of experience in product management, specializing in complex B2B products, preferably in AI, automation, or software innovation.
- A preference for experience within startups/scale-ups or early-stage companies—embedded in environments that prioritize speed, agility, and adaptability.
- Exceptional analytical ability to:
- Break down complex challenges systematically.
- Pinpoint the root cause of any technical or business problem.
- A track record of contributing to strategy in greenfield or rapidly evolving markets.
- A proven executor’s mindset—one who:
- Thrives when collaborating with engineers, designers, sales, marketers, and operational teams to build and iterate.
- Maintains focus and accountability, ensuring critical initiatives are executed flawlessly without bottlenecks.
- Confidence and clarity as a communicator, able to:
- Align internal teams on strategic direction.
- Act as a trusted advisor to senior stakeholders at customer organisations.
- The ability to self-motivate in fast-paced, fluid environments, with a low-ego, flexible attitude.
- Willingness to roll up sleeves across the organisation, whether handling customer delivery, crafting sales collateral, or refining go-to-market strategies.
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Benefits
We prioritize balancing ambition with well-being. Our compensation and development packages are designed to reflect both impact and growth:
- Competitive compensation, featuring:
- Base salary.
- Commission structure.
- Equity, aligned with our long-term vision.
- Opportunities for ownership: Stretch responsibility and leadership.
- Flexible working model:
- Remote or hybrid (Remote/London office) options.
- Monthly coworking budget to suit your preferred work environment.
- Access to our London office, if you prefer in-person collaboration.
- Long-term security:
- Occupational pension (location-dependent).
- Personal & professional development:
- Generous paid parental leave.
- Generous paid sick leave.
- Annual budget for professional development (training, courses, certifications).
- Annual budget for health and wellness (e.g., Fitness, therapy, holistic well-being programs).
- Team rituals & rewards:
- Quarterly team offsites in exciting destinations across Europe, including London.
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