At OakNorth

We're on a mission to empower ambitious businesses and the communities they serve. Since 2015, we've lent over $21 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers — all while driving economic growth in the markets we serve.

About the role 👋

OakNorth Personal Savings is a core funding engine for the bank, managing billions in AUM. OakNorth is one of the neobanks in the UK responsible for 46% of new growth in the Industry.

As a Senior Product Manager (IC) in the Personal Savings squad, you’ll own major parts of our direct-to-customer retail savings proposition, work with the partnerships team to develop and distribute our products, shaping the product portfolio across acquisition, onboarding, in-life servicing, and reinvestment.

This is a highly commercial role: you’ll work with some of the strongest commercial minds in the industry and partner closely with Pricing, Finance/Treasury, Engineering, Design, Risk/Compliance, and Operations to build a best-in-class savings experience, balancing customer value, regulatory discipline, operational scalability, and cost-of-funds realities.

This role is ideal for a data-led PM. You will be expected to define the metrics that matter, form hypotheses, run analyses (often self-serve), and use evidence to drive prioritisation and pricing/product trade-offs.

What you will be accountable for 👀

• Own and drive the retail savings roadmap
  • Own outcomes, roadmap, and delivery for key areas of the direct retail savings proposition (across web + app).
  • You are accountable for the definition, launch, configuration, lifecycle management and operation of savings products (e.g. term, notice, ISAs, easy access), including product definition, eligibility rules, maturity behaviour, and reinvestment mechanics.
  • Translate strategy into clear problems to solve, measurable OKRs, and a roadmap that delivers impact, not just output.
• Build a proposition that wins beyond interest rates
  • Understand customer needs and behaviours across the lifecycle (acquisition, funding, in-life, maturity/reinvestment), using research and data to guide prioritisation.
  • Improve conversion, confidence, and retention through clearer journeys, better product packaging, and reduced friction.
• Be the product partner to Pricing and Finance/Treasury
  • Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign-off with clear evidence, trade-offs, and customer impact.
  • Be responsible for shaping product and pricing hypotheses, testing them in-market, and translating performance data into clear recommendations on rate changes, mix, and lifecycle strategy.
  • Help build the operating cadence between Product + Pricing (hypotheses, experiments, measurement, iteration).
• Ship high-quality product with Engineering + Ops
  • Work hands-on with engineers and designers to define, deliver, and iterate solutions safely in a regulated environment.
  • Partner with Operations to reduce avoidable contacts and operational drag through self-serve improvements and process simplification.
  • Maintain a high bar for resilience, quality, and customer trust.
• Contribute to partner-linked delivery where relevant
  • Support areas where partner journeys intersect the core platform (e.g., shared capabilities, servicing, funding flows), while keeping the primary focus on direct retail.