EC1 Partners
Senior Production Application Support Engineer
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Application Support Engineer – Front Office Trading Technology
📍 London, UK (Hybrid)
We are working with a leading global financial markets technology firm that is looking to hire a Senior Application Support Engineer to join its Front Office Technology team. This is an opportunity to support a high-performance electronic trading platform used by some of the world's largest financial institutions, working at the heart of mission-critical trading systems in a fast-paced, global environment.
What you'll be doing:
- Providing 3rd line application support for a Front Office electronic trading platform.
- Investigating production incidents, performing root cause analysis, and driving issues through to resolution.
- Monitoring production environments using modern observability tools.
- Supporting deployments, releases, configuration management, and disaster recovery testing.
- Troubleshooting across the application, infrastructure, operating system, and network stack.
- Developing automation scripts and process improvements to reduce manual support activities.
- Working closely with Software Engineers, Infrastructure, Product, and Business teams on project deliveries and production changes.
- Supporting SQL queries, scripting, and application enhancements where required.
- Maintaining technical documentation and knowledge sharing across the support function.
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What they're looking for:
- 8-10 years experience in Front Office or Financial Markets Application Support.
- Experience supporting complex distributed systems in production.
- Linux and Windows administration experience.
- Python, Bash, PowerShell, or similar scripting experience.
- Java or C++ knowledge.
- Strong SQL experience (relational databases) with exposure to NoSQL technologies beneficial.
- Understanding of networking, APIs, and FIX Protocol.
- Experience with Git, Docker, and modern monitoring tools is advantageous.
- Excellent troubleshooting, communication, and stakeholder management skills.
- A genuine interest in automating repetitive operational tasks.
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The opportunity:
- Work on mission-critical trading technology with real business impact.
- Join a collaborative global engineering team.
- Exposure to cutting-edge electronic trading infrastructure and technologies.
- Excellent long-term career progression within a growing financial technology business.
If you're currently working in Application Support, Production Support, Technical Operations, or Site Reliability within financial markets and would be interested in hearing more, drop me a message.
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