Dyson
Senior Programme Manager
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About Us
At Dyson we believe everything could be better. Fuelled by a frustration with things that don’t work properly and a relentless obsession with making them work better, we’ve spent the last 25 years pioneering inventions and continually improving. We’re growing fast. And our ambition is huge. But it’s not simply about more people and more profit. Dyson is all about better ideas and new technologies. It’s about inventing the future. Our philosophy remains the same as it was 25 years ago when James Dyson invented the first cyclonic vacuum cleaner. We remain family-owned. We don’t bow to outside shareholders or report to the stock exchange. Instead we plot our own path, unshackled from conventional thinking.
About The Role
Dyson is seeking an exceptional Senior Programme Manager to lead all project and programme management within the Global Retail Design & Experience team. This is a critical leadership role responsible for ensuring clarity, focus, prioritisation and delivery across a highly complex and fast-moving global portfolio. With 150+ live projects at any given time, spanning direct retail stores, third-party retail design, NPD fixtures, visual merchandising, 2D design, digital in retail, retail innovations and concepts, this role acts as the central operational backbone of the team. Given Dyson’s constant innovation and frequent product and timing changes, the Senior Programme Manager is a key enabler of speed, accuracy and commercial impact. The role leads a small, high-performing team of Project Managers and Senior Project Managers, each aligned to different product categories and project types, and works closely with global and regional stakeholders to ensure the right work is happening at the right time.
Key Responsibilities
Programme & Portfolio Leadership
- Own and lead the end-to-end programme management function for Global Retail Design & Experience
- Maintain a clear, constantly updated view across the entire portfolio of live and pipeline projects
- Establish and run robust governance, prioritisation and reporting frameworks that support rapid decision-making
- Act as the single source of truth for project status, risk, dependencies and critical path impacts
Strategic Prioritisation & Focus
- Ensure the team is continually focused on the most critical projects, aligned to business priorities, launches and market needs
- Rapidly assess and re-prioritise work in response to product changes, timing shifts and strategic resets
- Provide clear recommendations to VP-level leadership when trade-offs or decisions are required
Team Leadership & Development
- Line-manage and develop a team of Project Managers and Senior PMs covering different product categories and workstreams
- Set clear expectations, ways of working and standards for planning, delivery and communication
- Coach the team to operate confidently in a high-change, high-volume environment
- Encourage proactive collaboration at all times, working with other business functions to maintain alignment
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Delivery Excellence
- Oversee delivery across a broad mix of project types, including:
- Direct retail store design and rollouts
- Third-party retail design and toolkits
- New Product Development (NPD) fixtures
- Visual merchandising programmes
- 2D retail design assets
- Ensure projects are delivered on time, to scope and to quality, while managing risk pragmatically
Stakeholder & Cross-Functional Leadership
- Act as a trusted partner to senior stakeholders across Retail Design, Product, RDD, Marketing, Supply Chain and Markets
- Translate complex and changing inputs into clear, actionable plans for the team
- Confidently challenge when required to protect capacity, focus and delivery quality
Operational Governance & Continuous Improvement
- Define and evolve programme management frameworks, tools and reporting to suit Dyson’s pace of innovation
- Balance structure with flexibility – enabling speed without bureaucracy
- Drive continuous improvement in how the team plans, communicates and delivers
About You
Experience
- Significant experience in senior programme or portfolio management within complex, multi-stakeholder environments
- Proven leadership of project management teams
- Experience managing high volumes of concurrent projects with frequent change
- Background in retail design, experiential design, physical product environments or related industries strongly preferred
- Comfortable operating at both strategic and operational levels
Skills & Capabilities
- Calm, confident and effective under pressure and ambiguity
- Highly structured thinker with the ability to simplify complexity
- Excellent communication – able to distill complex programmes into clear narratives
- Strong stakeholder influencing skills, including at senior leadership level
- Exceptional prioritisation, judgment and decision-making skills
Leadership Style
- Positive, proactive, resilient and solution-focused
- Trusted, transparent and decisive
- Naturally collaborative, but willing to challenge and say no when needed
- Passionate about enabling teams to do their best work
Why This Role Matters
This role is pivotal to the success of Dyson’s global retail design ambition. With responsibility spanning over 400+ direct retail stores and 26,000+ third-party retail doors globally, and with constant innovation at the heart of the brand, the Senior Programme Manager is the central operational leader who ensures the team stays aligned, focused and effective at all times. The VP of Global Retail & Events Design relies heavily on this role as a trusted partner to ensure the right work is being done, at the right time, with full visibility of risk, change and opportunity.
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Benefits
Financial
- Performance-related bonus scheme
- Competitive pension scheme
- Life assurance
- Discounts on Dyson machines and retail discounts
- Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)
Lifestyle
- 27 days’ holiday (plus bank holidays)
- Free on-site lunches, fruit, and hot drinks
- Free on-site sports centre, gym, hair salon, and lifestyle assistance (concierge)
- Electric vehicle salary sacrifice scheme
- Ability to purchase additional holiday
Health
- Private medical insurance and dental insurance
- Employee assistance programme, digital GP, on-site physio and GP, prescription service, fertility treatment support
#LI-KH1
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity.
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.
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