UST
Senior Programme Manager (Delivery Manager I)
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Role Description
Role Summary
We are seeking an Senior Programme Manager to lead a critical programme in a multi-vendor setup. You will be responsible for Integrated schedule management, Cross-vendor management, Dependency tracking, and Milestone governance. He will be required to communicate with senior IT leadership including CXO level.
Mode of hiring: Fixed term employment contract for 12 months
Working model: Hybrid (3 days onsite)
Location: Lincolnshire, UK
Key Responsibilities
- Develop, maintain, and govern the Integrated Master Schedule ensuring alignment across all project workstreams.
- Drive cross-vendor management, coordinating deliverables, resolving conflicts, and ensuring accountability among internal and external partners.
- Establish and monitor dependency tracking mechanisms to identify, assess, and mitigate risks impacting project timelines and deliverables.
- Lead milestone governance, ensuring key project milestones are clearly defined, tracked, and achieved according to plan.
- Put a programme structure with strong governance in place as multiple vendors will be developing different components of the overall solution.
- Drive Vendor partners to achieve the programme objectives.
- Experience in UK Pharmacy or Healthcare domain will be an added advantage.
- Experience in Managing hardware and software rollouts in Retail/Pharmacy stores.
- Facilitate regular program reviews, status reporting, and stakeholder communications.
- Identify risks, issues, and bottlenecks proactively and coordinate resolution plans with relevant teams.
- Ensure adherence to project governance processes, standards, and reporting requirements.
- Support executive decision-making through program dashboards, metrics, and progress updates.
- Drive collaboration across business, technology, operations, and vendor teams to achieve program objectives.
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Required Skills & Experience
- Proven experience as a Programme Manager handling complex, multimillion large-scale programs.
- Strong expertise in program planning, scheduling, and governance.
- Experience managing multiple vendors and cross-functional teams.
- Demonstrated ability in dependency management, risk management, and issue resolution.
- Strong stakeholder management and executive communication skills.
- Experience with project management tools such as Microsoft Project, Jira, Azure DevOps, Smartsheet, or equivalent (nice to have).
- Knowledge of Waterfall, Agile, or Hybrid delivery methodologies.
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Key Competencies
- Stakeholder Management
- Leadership and influence
- Multi-Vendor Management for IT programmes
- Strategic planning and execution
- Problem-solving and decision-making
- Risk and dependency management
- Communication and collaboration
- Attention to detail and governance excellence
#UST
Skills
- delivery management
- change management
- client management
- project management
- risk management
- agile
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