Senior Progression Coach

Join Us and Help Shape Brighter Futures

At Depaul UK, we believe in people’s potential — and we take action every day to help unlock it. Whether you’re supporting young people directly or strengthening our organisation behind the scenes, your work will create real, lasting impact.

About the Role

Lead change. Empower young people. Deliver real outcomes.

Join us as a Senior Progression Coach and take the lead in supporting young people facing homelessness to build resilience, secure housing, and access meaningful opportunities. You’ll manage a small caseload while coaching and developing a team to deliver high-impact, person-centred support grounded in a strengths-based, therapeutic approach.

We’re looking for a confident leader with experience managing people, caseloads, and risk in fast-paced community settings. You’ll be skilled in safeguarding, partnership working, and driving outcomes—bringing energy, empathy, and accountability to everything you do.

If you’re passionate about inclusive support, thrive on collaboration, and want to shape a service that creates lasting change, this is your opportunity to step up and make a difference.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.

Key Deliverables

• You will fully understand the requirements of the outcomes-based contract
• You will support your team to identify, record and evidence outcomes promptly as per contract requirements
• You will support all clients (directly or indirectly) to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activities
• You will ensure work is recorded accurately and in a timely manner on our client database, Inform
• You will complete regular supervisions, appraisals, caseload reviews and team meetings with the coaches you supervise and engage in supervisions with your own line manager
• You will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in Depaul’s Policy and Procedures
• You will carry a small caseload of clients and ensure each client receives person-centred, tailored support
• You will ensure every client in the service has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewed
• You will deliver one-to-one support in the local community and will occasionally facilitate group work
• You will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of Depaul clients in accordance with data protection and information sharing protocols
• You will be flexible, reflective and creative in your engagement with clients and personalise your support to them
• You will involve clients in the decisions made about them and encourage participation in Depaul’s wider community programme of activities
• You will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the team
• You will proactively engage with internal and external Evaluation teams to improve the service delivery
• You will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these times
• You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager