Depaul UK
Senior Progression Coach
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Senior Progression Coach
Senior Progression Coach – Vacancy at Depaul UK
Join Depaul UK, a charity dedicated to unlocking potential and creating lasting change for individuals experiencing homelessness.
About the Role
Lead change. Empower young people. Deliver real outcomes.
As a Senior Progression Coach, you’ll take a leadership role in supporting young people towards housing stability, financial security, and meaningful opportunities. This involves managing a small caseload while guiding and developing a team. You’ll apply a strengths-based, therapeutic approach, using Acceptance and Commitment Therapy principles to drive positive outcomes.
We need a confident managerial leader with experience in fast-paced, community-based environments. Your strengths should include:
- Strong supervisory skills
- Expertise in safeguarding, risk assessment, and partnership working
- A proactive attitude towards progress measurement and accountability
If you thrive in collaborative, inclusive settings and want to shape transformative change, we’d love to hear from you.
This is a full-time (37.5 hours), permanent role.
Key Responsibilities
Service Delivery & Client Support
- Ensure full understanding of outcomes-based contract requirements
- Work with your team to identify, record, and evidence client progress promptly
- Support clients to achieve their desired outcomes, including:
- Secure accommodation
- Improve financial stability
- Develop social networks
- Engage in meaningful activities
- Maintain accurate, up-to-date records in our Inform client database
- Carry a small caseload and provide personalised, strength-focused support
- Ensure quarterly risk assessments and SMART outcomes-based plans for every client
- Deliver one-to-one support in the community, including occasional group work facilitation
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Safeguarding & Wellbeing
- Ensure clients’ safety and wellbeing through compliance with Depaul’s Safeguarding & Emergency Alert procedures
- Follow Depaul’s Policies and Procedures
- Partner with external agencies (statutory teams, landlords, third-sector organisations) to enhance client care
Team Leadership
- Supervise, mentor, and develop your team through regular appraisals, meetings, and caseload reviews
- Communicate bi-weekly with your own line manager through supervision
- Apply ACT principles consistently across both client support and team culture
Evaluation & Continuous Improvement
- Collaborate with internal/external evaluation teams to enhance service delivery
- Support multidisciplinary working while adhering to data protection and information-sharing standards
What We’re Looking For – Person Specification
To apply, address the following criteria in your application:
Professional Experience & Competencies
- Team Management: Experience supporting and supervising others
- High-Impact Services: Experience working with young people facing:
- Homelessness
- Mental ill-health
- Substance misuse
- Limited opportunities
- Case Management: Ability to draft and manage caseloads effectively
- Lone & Community Work: Experience in independent field-based roles
- Record-Keeping: Diligence in timely, accurate record-keeping (database/informal notes)
- Strengths-Based Practice: Understanding of asset-focused support models
Key Skills
- Risk & Planning: Knowledge of conducting risk assessments and support planning
- Information Technology: Strong proficiency in literacy, numeracy, and IT tools
- Safeguarding: A committed understanding of safeguarding protocols
- Diversity & Inclusion: A commitment to fairness, dignity, and zero discrimination
- Reflective Practice: Willingness to assess and adapt personal and professional growth
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Core Values
- Professional Boundaries: Strong respect for ethical boundaries
- Partnerships: Ability to build collaborative relationships
- Depaul’s Ethos: Shared values with Depaul’s mission and charitable purpose
What We Offer
Development & Growth
- Tailored training tailored to your role and learning needs
- Flexible work arrangements (where suitable)
Employee Benefits
- 26 days annual leave (rising with service)
- Family-friendly policies supporting work-life balance
Financial & Health Perks
- Pension scheme with employer contributions (up to 7%)
- Employee Assistance Programme including 24/7 GP access
- Cash health plan for medical expenses
- Family coverage under death-in-service benefits
Discounts & Support
- Partnership discounts on retail, travel, food, and fitness providers
- Access to legal/practical support
Safer Recruitment
Depaul UK is dedicated to inclusive recruitment. If a role requires it, we may conduct a Disclosure & Barring Service (DBS) check under the Rehabilitation of Offenders Act 1974. Criminal records are considered contextually and don’t preclude opportunities if justified. Confidentiality and fairness are paramount.
Apply now if you’re ready to lead with empathy, vision, and results—we’ll grow stronger together.
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