Wolters Kluwer
Senior Project and Program Manager
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Senior Project & Program Manager
Are you ready to lead an ambitious business transformation program in Europe and help to shape the future of how Wolters Kluwer operates across multiple countries? At Wolters Kluwer, we are looking for a Senior Project & Program Manager to drive a large-scale transformation across Belgium, the Netherlands, and the United Kingdom. This is a unique opportunity to lead a highly visible, business-critical program that will modernize our systems, harmonize processes, and create the foundation for future growth across the region.
About Wolters Kluwer
Wolters Kluwer is a global leader in professional information, software solutions, and services. We help professionals in areas such as tax, accounting, finance, compliance, and legal services make critical decisions every day through innovative technology and expert knowledge.
Within our Tax & Accounting Europe business, we are embarking on a multi-year transformation journey across Region West, covering Belgium, the Netherlands, and the UK. This transformation will introduce a standardized European process template and modern technology landscape, including best in class ERP and CRM capabilities. The program will fundamentally transform how we manage products, commercial models, customer journeys, and revenue processes across the region.
About the Role
As a Senior Project & Program Manager, you will be responsible for providing leadership, alignment, and oversight across a portfolio of interconnected solution transformation initiatives. This is a high-impact, strategic and cross-functional role that goes beyond traditional project management. You will connect technology transformation with business objectives, manage a complex stakeholder network, and support senior-level decision-making across countries and functions. You will ensure that multiple programs and workstreams collectively deliver the right business outcomes in a timely manner.
Success in this role requires exceptional stakeholder management, strategic thinking, and the ability to navigate complexity and ambiguity while driving progress across a highly matrixed organization.
What You'll Do
- Lead and coordinate a large-scale business and technology transformation program across Belgium, the Netherlands, and the UK.
- Create and maintain a single, integrated view of multiple project streams, ensuring alignment with business priorities and strategic objectives.
- Identify, manage, and resolve dependencies, risks, issues, and competing priorities across initiatives.
- Act as the primary interface between local business teams, corporate program teams, and executive leadership.
- Drive stakeholder alignment across different countries, functions, and leadership levels.
- Provide clear and concise executive reporting on program status, achievements, risks, and decision points.
- Lead through influence, providing direction and coordination to project managers, business analysts, and cross-functional teams without direct line management responsibility.
- Support business change and adoption efforts, helping teams successfully transition to new processes and technologies.
- Ensure governance, consistency, and effective decision-making across all transformation initiatives.
- Connect technology delivery to tangible business value and long-term organizational goals.
Your Profile
You are a seasoned program leader who enjoys solving complex challenges, bringing people together, and delivering meaningful transformation at scale.
What You'll Bring:
- 15+ years of professional experience, including significant experience leading large-scale business and technology transformation programs.
- A proven track record of successfully delivering complex initiatives in large, international, highly matrixed organizations.
- Strong expertise in program management, governance, risk management, prioritization, and stakeholder engagement.
- Exceptional communication and presentation skills, with the ability to engage and influence executive-level stakeholders.
- The ability to translate technical concepts into clear business outcomes and value.
- Strong leadership skills and the ability to drive results through influence rather than direct authority.
- Excellent problem-solving, critical-thinking, and decision-making capabilities.
- Resilience and adaptability in fast-changing and ambiguous environments.
- Experience working effectively with diverse international/multicultural teams and stakeholders.
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Nice to Have:
- Experience with best-in-class ERP and CRM enterprise platforms.
- Experience leading enterprise system migrations or ERP transformation programs.
What We Offer
This role offers a rare opportunity to play a defining part in one of the most strategic transformation programs within Wolters Kluwer. Here's what makes this opportunity unique:
- A highly visible role with direct exposure to senior business and transformation leaders.
- The chance to shape the future operating model for our businesses across Region West and, by extension, Europe.
- A unique combination of program leadership, strategic stakeholder engagement, and business transformation.
- The opportunity to work on a complex, multi-year initiative with significant business impact.
- A truly international environment with collaboration across Europe and global teams.
- A flexible hybrid working model with opportunities for travel and cross-country collaboration.
- The ability to influence how future transformation initiatives will be delivered across the wider organization.
Ready to Make an Impact?
If you're an experienced transformation leader who thrives in complex environments, can align diverse stakeholders around a common vision, and is passionate about delivering lasting business value, we'd love to hear from you. Apply today and help shape the future of Wolters Kluwer across Europe.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people.
Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.
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Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains.
We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential.
With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.
For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.
Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.
As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics.
At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women.
To ensure we continue to drive innovation that enables us to develop products and services to
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