Freshfields
Senior Project Manager (Marketing Operations) - 12m FTC (Open)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Project Manager (Marketing Operations) - 12m FTC (Open)
Senior Project Manager – Marketing and Business Development (MBD) Global Operations
As Project Manager in Freshfields’ high-impact Marketing and Business Development (MBD) Global Operations team, you’ll drive transformative programmes at the core of our global client strategy. Leading ambitious ideas across boundaries and hierarchies, you’ll deliver scalable, impactful change that shapes how we win and retain business globally.
About the Team
MBD is a dynamic global team of business development specialists, research analysts, brand strategists, marketers and communications experts. We define our client experience and shape Freshfields’ global reputation—while our Global Operations function ensures we have the tools, processes, and infrastructure to deliver at our best. Speed, commercial acumen, and high standards define our approach.
The Role
We’re seeking a seasoned Project Manager to lead complex cross-functional transformation initiatives, aligning with our client strategy, business development, and marketing workstreams. From initiating projects to post-launch review, you’ll collaborate with MBD leadership, IT, data teams, change specialists, and senior stakeholders to translate business imperatives into scalable, practical solutions. This role demands rigorous delivery discipline and interpersonal confidence—rewarding those who thrive in a fast-moving, high-stakes global environment while gaining strategic visibility within the firm.
What You’ll Do
- Lead end-to-end transformation projects for MBD, from scoping and planning to implementation and handover
- Establish and maintain project governance, milestone tracking, RAID logs, and high-level reporting for executive sponsors
- Partner with MBD, IT, and specialist teams to define requirements, challenge assumptions, and shape process improvements that enhance business development and user experience
- Align technical and business workstreams, ensuring decisions, dependencies, and actions are transparently communicated and managed
- Support process redesign and change adoption, embedding new workflows to maximise ROI from technology investments
- Lead vendor and technology discovery, including market assessments, evaluation frameworks, and Proof of Value (PoV) exercises
- Oversee the MBD project portfolio, ensuring _resource prioritisation and capacity planning across concurrent initiatives
- Contribute to continuous improvement in MBD Global Operations by refining delivery methodologies, governance standards, and collaborative documentation
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You’ll Bring
Essential
- Proven experience delivering transformation or technology-driven projects in a complex, matrixed organisation
- Strong project management expertise, covering:
- Planning, governance, RAID management, reporting
- Stakeholder engagement (including senior teams and cross-functional groups)
- Hands-on experience with enterprise technology platforms and translating business requirements into practical delivery plans
- Excellent communication and facilitator skills, with confidence to influence senior stakeholders and drive cross-team alignment
- Sharp organisational abilities, managing multiple priorities with precision and maintaining momentum under pressure
- A pragmatic, solution-focused mindset; collaborative problem-solving with sound judgement in fast-paced environments
- Solid grasp of change management principles and strategies for driving adoption of new tools, processes or workflows
- Degree-level education or a relevant project management qualification (or equivalent experience at scale)
- Familiarity with business development, client relationship management, or marketing operations to collaborate effectively with senior BD stakeholders
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable
- Experience in a legal, professional services, or global partnership context
- Hands-on expertise with CRM platforms, particularly Salesforce and ancillary tools (Foundation, Power BI)
- Track record of managing change and adoption across large, distributed teams
What We Offer
- Direct involvement in Freshfields’ most strategically vital business development programmes, with access to senior leadership
- The opportunity to reshape how a Top 10 global law firm wins and retains clients at scale
- Professional development through:
- International exposure
- Cross-functional collaboration
- Targeted training initiatives
- A culture built on diversity, innovation, and mutual respect
- Flexible working and a strong wellbeing commitment
- Membership in a high-performing, global team setting the gold standard in legal services marketing and business development
Inclusion
Freshfields is committed to fairness and equality. We evaluate all applicants based on merit and welcome diversity in our workforce. All job offers are dependent on candidates meeting UK work rights requirements. We implement "Ban the Box": we ask candidates to disclose prior criminal convictions only once a conditional offer is made. Decisions are case-specific, considering the role, nature of the offence, and other relevant factors. We encourage discussions on any relevant background with our hiring team.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills