HH Global
Senior Project Manager (Retail POSM), UK
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Project Manager – Permanent POSM & Retail Display (Europe)
Who We Are
HH Global are the leaders in tech-enabled creative production and procurement, enhancing marketing campaigns through unrivalled production, procurement leadership, and advanced sustainability capabilities—all scaled via industry-leading technology and a global team of 4,500+ colleagues across 26 creative studios and 64 countries.
We partner with the world’s best talent to drive big impact through big ideas for our clients, working with over 5,800 strategic supplier partners to create innovative, high-impact retail solutions.
Purpose of the Role
You will lead the end-to-end delivery of strategic permanent retail display projects for a key Global FMCG client across Europe, ensuring seamless execution from initial brief through concept, design, production, and in-store delivery. Key focuses will be on innovation, quality, and Efficiency, ensuring on-time and on-budget delivery aligned with client strategy.
Responsibilities include:
- Managing permanent Point-of-Sale Material (POSM) projects—from briefing to in-store execution.
- Collaborating closely with internal teams, suppliers, and clients to deliver projects within tight deadlines, budgets, and quality standards.
- Requires a strong understanding of retail environments, design principles, and manufacturing processes.
This role will operate on a blended basis, balancing work between:
- The local HH Global office
- Client/site visits as needed
- Remote/hybrid working
Key Responsibilities
Project Leadership & Client Engagement
- Align projects with client sourcing strategies and program plans, adhering to all contractual, commercial, and operational processes.
- Collaborate across teams (Client Engagement, Design, Technical Buyers, Quality, Installation) to confirm client briefs are clear, complete, and feasible.
- Serve as the primary point of contact for clients, suppliers, and internal stakeholders, ensuring timely approvals and efficient communication.
- Lead projects from concept to execution, ensuring accountability over timelines, budgets, and quality.
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Process & Compliance
- Manage all project activities in accordance with agreed rate cards and critical paths, defining and agreeing timelines for custom RFQs and milestones.
- Work with stakeholders to monitor critical paths and ensure alignment with client KPIs.
- Ensure all technical and quality documentation complies with HH Global standards and is distributed accurately.
- Oversee compliance across Technical Buyers, QC teams, and suppliers.
Change & Risk Management
- Manage change requests, communicating their implications to clients and suppliers clearly and transparently. -Lead a small technical team accountable for project quality.
Logistics & Execution
Quality Management
- Embed quality control processes into project timelines, ensuring thorough execution and documentation.
Logistics & Freight
- Coordinate logistics with suppliers to ensure on-time delivery while managing documentation (including Incoterms).
Warehousing
- Manage stock movements and provide real-time updates to warehouse teams.
Installation
- Define installation scope, manage vendors, issue POs (Purchasing Orders), and oversee progress to completion.
Post-Project Review
- Conduct project reviews to improve processes continuously.
- Finalise project documentation and ensure accurate, timely invoicing in compliance with contracts.
Knowledge, Skills & Experience Required
Essential Criteria
- Proven project management experience in POSM, retail display, or FMCG environments, with a strong grasp of 3D design and production processes.
- Highly organised with an attention to detail, capable of managing multiple projects simultaneously across European markets.
- Experienced in distributing the final product to acting as primary liaison between clients, internal teams, and external suppliers, ensuring timely approvals and smooth communication.
- Stakeholder management expertise—build strong client relationships while engaging effectively at senior levels.
- Comfortable analysing and challenging requirements constructively to drive better decision-making.
- Creative problem solver with an ability to think innovatively within constraints.
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Flexibility
- Ability to travel occasionally and adapt to varied working hours when necessary.
Communication
- Strong written and verbal English. Additional European languages are a nutritional bonus.
Essential Benefits of the Role
Job Flexibility
Hybrid/WFH Model: A blended working approach enabling location flexibility while providing opportunities for in-person collaboration.
Professional Growth
#LI-PL1: EEADMMAOC OPPORTUNITY – A global, high-performing environment leading to further career upskilling in retail-tech innovation.
Diversity & Inclusion
HH Global is an equal opportunities employer. We actively encourage applications from all backgrounds, regardless of protected characteristics. Reasonable adjustments are made to accommodate applicants with disabilities.
Need Support? For a customised accessible version of this job description or recruitment assistance, please contact: HR.EMEA@hhglobal.com.
Note: Pre-employment background checks (including financial, right-to-work, identity, professional qualifications, criminal history, and CIFAS) are conducted as part of the recruitment process per local jurisdictions.
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