HH Global
Senior Project Manager (Retail POSM), UK
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About the Role
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people.
With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas.
Job Purpose
This role involves working with a key Global FMCG client, leading the end-to-end delivery of strategic and innovative permanent retail display projects across Europe. Key tasks include ensuring seamless execution from client briefs to final delivery, with a focus on:
- Concept, design, production
- Innovation, quality, and efficiency
You will have accountability for client-focused project management for Permanent Point of Sale Material (POSM) initiatives, ensuring project delivery from initial brief to in-store execution. Collaboration will be required with internal teams, suppliers, and clients to deliver projects on time, within budget, while meeting quality and service standards.
A strong understanding of retail environments, design, and manufacturing processes is essential.
Primary operational base is blended—local HH Global office, client/vendor sites, with home working as required.
Key Responsibilities
Project Management
- Adhere to client contractual, commercial, and operational processes, ensuring projects align with sourcing strategies.
- Review and validate client briefs with internal stakeholders, ensuring clarity, completeness, and feasibility.
- Act as the primary point of contact, aligning approvals and information flow among clients, suppliers, and internal teams.
- Manage activities per rate cards and critical paths, defining timelines, milestones (including RFQs outside standard processes).
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Execution & Accountability
- Take ownership of projects from Design and Technical Buying teams, leading execution.
- Ensure project documentation compliant with HH Global standards and accurate stakeholder communication.
- Coordinate quality and technical compliance, working with QC teams, suppliers, and Technical Buys.
Financial & Change Management
- Monitor change requests, communicating implications to clients and suppliers.
Logistics & Operations
- Quality Management: Embed QC processes in timelines, ensuring documentation.
- Logistics/Freight: Coordinate with suppliers and partners for on-time delivery and produce documentation (e.g., Incoterms).
- Warehousing: Manage stock movements and provide real-time updates to warehouse teams.
- Installation: Define scope, manage vendors, issue Purchase Orders (POs), track progress to completion.
- Post Project: Conduct reviews for continuous improvement, ensure documentation completion, and accurate invoicing per contracts.
Knowledge, Skills & Experience
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Core Requirements
- Experience: Project management within POSM, retail display, or FMCG environments, with a solid understanding of 3D design and/or production processes.
- Organizational Skills: Highly structured with attention to detail, capable of managing multiple multinational projects.
- Stakeholder Management: Experienced as primary point of contact for clients, suppliers, and internal teams.
- Communication: Exceptional written/verbal English skills; additional European languages an advantage.
Key Strengths
- Ability to build strong client relationships, engaging with senior stakeholders.
- Decision-making skills to constructively challenge requirements and influence outcomes.
- Adaptability in managing travel and flexible working hours as required.
- Creative problem-solving and "out-of-the-box" thinking.
Essential Criteria
- Demonstrated project management experience in POSM and retail display.
- Skills to manage projects across European markets at once.
- Strong stakeholder management capabilities and commitment to staying engaged.
Diversity & Inclusion
HH Global values diversity and inclusion, welcoming applicants from all backgrounds. Circumstances may require pre-employment checks (e.g. employment verification). If you have specific access requirements regarding this advert or recruitment process, email HR.EMEA@hhglobal.com for assistance. We are committed to making reasonable adjustments.
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