How your CV stacks up
1Upload CV
2Analyse CV
3Improve CV
Upload your CV to see how well it fits this job role
?%
# **Senior Project Manager – Future ERP (Technology)**
**Job Reference:** 335513
## **Location & Work Model**
**Location:** Farringdon, London (Hybrid – minimum **3 days per week on-site**)
**Office:** London Farringdon Office
**Employment Type:** Permanent, Full Time
---
## **Why This Opportunity?**
Royal Mail is pioneering one of the most transformative technology upgrades in its history. The **Future ERP** programme will revolutionise end-to-end operations by replacing legacy systems and establishing a **fully integrated Customer-to-Cash (C2C) capability**.
This is a once-in-a-generation chance to shape Royal Mail’s infrastructure for the next decades. We’re looking for a **Senior Project Manager** who thrives in high-stakes environments, excels at organising complexity, and can inspire cross-functional teams to drive meaningful change.
---
## **About the Role**
As **Senior Project Manager**, you will assume full ownership of delivering major **ERP transformation projects**, ensuring alignment with:
- Scope
- Schedule
- Budget
- Quality and stakeholder demands
Working closely with **business, technology, data, and supplier teams**, you’ll ensure Royal Mail’s new **SAP-led capabilities** are successfully executed with precision, transparency, and robust governance.
The role is instrumental in enabling:
- **Attribute-based pricing**
- **Automated billing**
- **Accurate revenue capture**
- **Improved customer experience** across Royal Mail’s **Commercial domain**
---
## **Key Responsibilities**
### **Project Initiation & Mobilisation**
- Define and validate project scope, criteria, and architectural boundaries for **SAP/ERP initiatives**.
- Develop and maintain strong relationships with **business, tech, and supplier stakeholders**.
- Shape investment cases with accurate **risk, benefit, resource, and timeline forecasting**.
- Establish programme **governance, delivery models, structures, and mobilisation plans**.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Delivery Leadership
- Lead cross-functional and supplier integrity (SI) teams while adhering to SAP best practices and target architecture.
- Maintain a structured, controlled delivery environment through baselined plans, RAID (Risks, Actions, Issues, Dependencies), quality gates, and performance tracking.
- Integrate business, technical, data, and supplier streams effectively.
- oversee budgets, forecasting, supplier performance, benefit tracking, and business readiness.
- Ensure change management, training readiness, and cutover processes are embedded.
- Uphold security, data privacy, and corporate governance standards.
Transition & Closure
- Facilitate a seamless transition into BAU support, guaranteeing clear service readiness criteria.
- Conduct a structured project closure, including lessons learned, financial closeout, and benefit realisation reviews.
Team Leadership
- Build, coach, and develop high-performing teams, promoting accountability and psychological safety.
- Provide line management for Project Managers and act as deputy to the Programme Manager as required.
- Support recruitment efforts and nurture the programme’s collaborative culture.
Requirements & Eligibility
Essential Experience & Skills
- Extensive experience in complex technology project delivery, with a focus on ERP implementations.
- Proven track record leading multi-year programmes ($10M–$50M+ range).
- Strong matrix management skills, including leading teams of 50+ members across business and supplier groups.
- CP and executive communication prowess (ability to liaise with senior leadership).
- High resilience, problem-solving abilities, and track record of constructive conflict resolution.
- Robust stakeholder management and negotiations skills.
- Collaborative leadership and a customer-centric approach.
- Preferred certifications: APMP, PRINCE2, PRINCE2 Agile (or willingness to obtain).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Personal Attributes
- Emotionally intelligent and inspirational leader with a growth mindset.
- Pragmatic, commercially astute, and able to communicate with business leaders.
- Balanced, empathetic, yet firm—able to set clear expectations and hold teams accountable.
- Energetic work ethic, strong motivation, and adaptability in fast-paced environments.
Benefits & Perks
- Competitive package: Salary, company car allowance, private healthcare, 18% annual bonus potential.
- Leave: 25 days paid leave + bank holidays, growing with service tenure.
- Pension scheme with highly competitive contribution rates.
- Family support: Enhanced maternity leave, paternity leave, adoption support, and shared parental leave.
- Discounts & offers: 800+ schemes to save on groceries, holidays, household bills, experiences, etc.
- Work-life balance: Generous sick pay, 24/7 wellbeing resources for holistic support.
- Permanent employees-only offer details available upon qualification.
Inclusivity & Diversity
Royal Mail prioritises inclusion and representation across communities. We actively encourage applications from:
- Armed Forces community (including cadet instructors, reservists, and partners/spouses).
- Individuals from underrepresented backgrounds.
- Career changers with transferable skills.
For adjustments to support your application process, discuss with your recruiter.
Trusted by 25,000+ job seekers
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Project Management
ERP
Stakeholder Management
Change Management
Budget Management
Team Leadership
Communication
Conflict Resolution
Governance
SAP
Forecasting
Risk Management
Business Transformation
Emotional Intelligence
Continuous Improvement
Customer-Centric Approach
Location