Johns&Co
Senior Property Manager
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Senior Property Manager
Salary: Basic salary £35,000, plus a quarterly paid commission incentive. OTE: £36,750 – £42,000 Location: Vox Studios, 1–45 Durham Street, SE11 5JH
The Role
Step into a rewarding career with Johns&Co’s rapidly growing Property Management team. We are actively recruiting talented professionals ready to make a significant impact. At Johns&Co, we recognise that our support teams are the backbone of our success, and we are committed to providing the opportunities and resources you need to thrive.
Join a high-performing team dedicated to delivering outstanding customer service and fostering strong, lasting client relationships. Here, your contributions will be recognised, your growth supported, and your professional development prioritised.
Your Responsibilities as a Senior Property Manager
As a Senior Property Manager, you will:
- Build and maintain strong relationships with landlords and tenants through exceptional customer service.
- Proactively manage a portfolio of ~175 residential properties, including:
- Coordinating maintenance requests and resolving issues efficiently.
- Chasing rental arrears and negotiating deposit returns/disputes.
- Apply your deep technical knowledge of property management to resolve even the most complex challenges.
- Play a key role in training and mentoring staff, sharing best practices and expertise within the team.
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Your Skills and Experience
You must bring:
- A highly successful track record in residential property management.
- Proven ability to develop and mentor staff, with experience delivering impactful training sessions.
- ARLA qualification and up-to-date knowledge of property market trends and regulations.
- Superb organisation skills and a composed, calm demeanour—even under pressure.
- A reputation for exceptional customer service across previous roles.
Why Join Us?
Enhanced employee benefits and support:
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- Generous holiday allowance, including extra leave and birthday days.
- Comprehensive benefits package covering:
- Enhanced maternity/paternity leave.
- Death-in-service benefits.
- Performance-based incentives, including:
- Potential for international trips.
- Wellbeing support through PLUMM—access to therapy sessions with over two hundred trained therapists.
- Employee referral scheme with rewards for successful placements.
- Unlimited opportunities for professional development and career growth.
About Johns&Co
We’re a fast-growing, innovative estate agency with a fierce focus on knowing the London property market inside and out. Every client interaction is an opportunity to deliver exceptional service.
Growth is our driving force, and the possibilities for progression at Johns&Co are endless. Now is the time to be part of our journey.
Join our team—Johns&Co Careers.
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Jessica, London
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