Glasshouse Asset Management
Senior Property Portfolio Manager
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Company Description
Glasshouse Asset Management delivers comprehensive residential and commercial property and asset management services for clients across London. The company focuses on maximising asset performance through hands-on management, strategic oversight, and a proactive, detail-driven approach. Services span traditional lettings, commercial real estate management, property operations, and asset optimisation, portfolio refinance, development management, commercial lettings, daily dealings with lawyers, clients, architects, surveyors and all estate and block management 3rd parties. The team oversees the full lifecycle of each asset, from marketing and tenant sourcing to maintenance coordination, compliance, and performance monitoring. Glasshouse Asset Management works closely with landlords, investors, and commercial clients to protect value, enhance returns, and maintain properties to consistently high professional standards.
Role Description
The Senior Property Portfolio Manager is a full-time, on-site role based in South West London, responsible for:
- Overseeing a portfolio of residential and commercial properties.
- Managing day-to-day operations such as tenant communications, lease administration, and addressing queries or issues in a timely manner.
- Coordinating maintenance and repairs, ensuring regulatory and safety compliance, and monitoring property performance against agreed targets.
- Supervising and guiding junior property management staff.
- Collaborating with landlords and investors on asset strategies.
- Preparing regular reports on occupancy, income, and operational costs.
- Contributing to process improvements.
- Supporting marketing and lettings activities.
- Maintaining strong relationships with contractors, suppliers, and other stakeholders.
- Liaising with lawyers on property legal matters, dealing with legal enquiries.
- Working with external valuers.
- Coordinating with project managers, planning consultants, and engineers on ongoing projects and new development schemes.
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Qualifications
- Strong property and asset management experience, including landlord and tenant relations, lease administration, and portfolio oversight.
- Proficiency in property operations, such as maintenance coordination, health and safety compliance, and service charge or budget management.
- Experience in residential and commercial lettings, including property marketing, tenant sourcing, and tenancy onboarding processes.
- Ability to interpret and apply relevant UK property legislation, regulations, and best practice standards.
- Excellent communication, negotiation, and conflict resolution skills, with the ability to manage diverse stakeholders professionally.
- Strong organisational and time management skills, with attention to detail and the ability to handle multiple properties and deadlines.
- Comfort with property management software, CRM tools, and basic data analysis for reporting and performance monitoring.
- Prior experience in London’s property market is highly desirable; professional property or real estate qualifications are an advantage.
- Ability to work on-site across London as required and maintain a client-focused, solutions-driven approach.
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What do we Offer
- Competitive salary of £35,000 per annum, dependent on experience.
- Company pension.
- 25 days annual leave plus bank holidays.
- Professional development and career progression opportunities.
- The opportunity to play a key role within a growing and ambitious property company.
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