London North West Healthcare NHS Trust
Senior Receptionist
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About the Role
We are looking for an enthusiastic, motivated, and reliable full-time Senior Receptionist to join our very busy, efficient, and friendly therapies department, based at Northwick Park Hospital/Central Middlesex Hospital.
Role Overview
The ideal candidate will have reception experience and good knowledge of IT. Knowledge and experience of Cerner EPR would be beneficial. The role will be a mixture of front desk, telephone, and administrative duties.
We welcome experienced NHS receptionists as well as candidates who are willing to learn.
Key Responsibilities
- To use the Cerner electronic patient record system to implement the Department outpatient appointments and other various systems and procedures.
- To deputise for the Administration Team Leader in her/his absence and work closely with them at all other times to ensure the smooth running of Reception and Administration within the Department. This includes the management and organization of the therapist’s Cerner diaries and classes.
- To receive patients, visitors, and other callers to the Northwick Park Therapy Services Department Reception desk with a courteous, friendly, and efficient manner.
- To answer telephone calls made to Reception.
- To provide clerical support to Reception and the Occupational and Physiotherapy Department.
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About Us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow, and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
Our Services
Northwick Park Hospital: Home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK.
St Mark’s Hospital: An internationally renowned specialist centre for bowel disease.
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Ealing Hospital: A busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice.
Central Middlesex Hospital: Our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
Our Mission
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Contact Information
For further details/informal visits, contact:
- Name: Cristina Capper
- Job Title: Therapies Office Manager
- Email Address: cristina.capper@nhs.net
- Telephone Number: 020 8869 2232
For further information, contact cristina.capper@nhs.net.
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