Mountain Warehouse
Senior Retail Promotion Manager

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Senior Retail Promotion Manager
Senior Retail Promotions Manager
Department: Commercial Location: London Application Deadline: 31 August 2026
About the Role
We have an exciting opportunity to join the Commercial Retail team at Mountain Warehouse as a Senior Retail Promotions Manager. In this role, you will lead the planning, development, and execution of promotional activity to drive sales, increase brand awareness, and enhance customer engagement across three brands and nine international markets.
Key Responsibilities
Promotions Calendar
- Own and manage the promotional calendar critical path, ensuring timelines align with seasonal planning and buying cycles
- Shape the commercial retail strategy by building a promotional and campaign calendar rooted in:
- Business objectives
- Regional trading patterns
- Previous performance insights
- Focus on like-for-like sales growth
- Work closely with the Promotions Coordinator to ensure campaigns are planned and delivered on time
- Collaborate regularly with regional retail and e-commerce teams to:
- Review promotional plans
- Adapt to trading conditions, weather, and stock availability
- Continuously review and refine current and future calendars to align with evolving business needs
- Monitor competitor activity and market trends to inform and strengthen promotional strategies
Promotions Implementation
- Partner with Merchandising and Trading teams to ensure stock availability supports promotional activity
- Contribute to POS and VM planning, providing clear and actionable briefs for in-store execution
- Regularly review implementation plans to reflect strategic changes and incorporate learnings
- Oversee and sign off on all promotional communications to:
- Head office
- Retail teams
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Promotions Reporting
- Analyse promotional performance data and make recommendations to optimise current and future campaigns
- Capture key learnings from:
- Data
- Retail feedback
- Feed insights into future planning cycles
Local Retail Marketing
- Identify opportunities for regional promotional activities
- Build strong relationships with retail centres and ensure:
- Marketing assets are available
- Support for activity
- Review and evaluate performance of local campaigns, providing recommendations for future initiatives
Marketing Campaigns
- Develop campaign and product marketing calendars aligned with:
- Promotional plan
- Business priorities
- Regional requirements
- Manage campaign critical paths, ensuring:
- Clear timelines
- Accurate information delivery across teams
- Brief creative and marketing requirements to:
- POS
- Graphics
- VM teams
- Collaborate cross-functionally across:
- Retail
- Web
- Commercial
- B&M teams
- Evaluate campaign effectiveness and embed learnings into future planning
Team Leadership
- Lead and develop the Promotions team, supporting:
- Communication
- Capability building
- Performance
- Foster strong cross-functional collaboration with:
- POS
- Graphics
- VM
- Merchandising
- Buying
- Retail
- Web
- IT teams
- Identify opportunities to:
- Improve processes
- Drive operational efficiencies
- Support:
- System enhancements
- Adoption of new ways of working
- Coach and guide wider teams on:
- Best practice
- New processes
- Conduct regular store visits and competitor benchmarking (comp shops)


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Requirements
We would like to meet someone who:
- Has strong commercial awareness with a data-driven and analytical mindset
- Exhibits excellent project management and organisational skills, with the ability to manage multiple priorities
- Demonstrates confident decision-making based on:
- Insight
- Performance data
- Gives an excellent communication and stakeholder management capabilities
- Shows commercial thinking with a passion for delivering engaging campaigns
- Thrives in a fast-paced, results-driven environment
- Maintains a high attention to detail
- Is proficient in Microsoft Office tools, including:
- Excel
- Teams
- Outlook
Has proven experience in:
-
Promotions
-
Marketing
-
Campaign management
-
Experience in retail is desirable but not essential.
Benefits
- Competitive salary and benefits package
- Hybrid working: 3 days in London-based office, 2 days working from home
- Holiday allowance
- Staff discounts: 50% for staff, 25% for family and friends
- Pension scheme
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