Aircall
Senior Revenue Operations Business Partner, EMEA
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Revenue Operations Business Partner, EMEA
Senior Revenue Operations Business Partner (EMEA)
Aircall is a unicorn, AI-powered customer communications platform trusted by 22,000+ companies worldwide. We drive revenue, resolve issues faster, and scale customer-facing teams by unifying voice, SMS, WhatsApp, and AI into a seamless workspace.
Our mission: Help teams work smarter, not harder— automate routine calls, streamline post-call workflows with AI Assist, and empower employees with AI guidance. The result? Higher revenue, faster resolutions, and teams that scale confidently.
📍 Our global presence spans locations including: ● Paris (European HQ) ● Seattle (North American HQ) ● London, Berlin, Madrid, San Francisco, New York City, Sydney, and Mexico City
We build a product that customers love and a business that scales rapidly, backed by industry-leading investors and AI innovation across multiple product lines. Join a team committed to execution, visible impact, and fast decision-making.
How We Work
We’re:
- Customer-obsessed – Driven by real outcomes.
- Data-led – Using insights to guide every action.
- Ownership-focused – Empowering teams to take the initiative.
- Agile and thoughtful – Balancing speed with intentionality.
If you thrive in a trust-filled, high-Impact environment with room for growth, you’ll feel at home here.
The Role: Senior Revenue Operations Business Partner
As the operational partner to the General Manager (GM), EMEA, you’ll bridge the EMEA go-to-market (GTM) organization with Global Revenue Operations (RevOps). Your role? Own the operating cadence, capture insights, and translate regional strategy into campaign-ready plans.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You’ll support the full EMEA ecosystem—BDRs, AEs, PAs, SEs, CEs, and FDEs—across four regions: FIME (Finland, Ireland, Middle East), UKI (UK & Ireland), DACH (Germany, Austria, Switzerland), and Iberia.
Responsibilities
- Gapless collaboration with the GM, EMEA, ensuring alignment between strategy and execution.
- Run the EMEA forecast end-to-end:
- Facilitate and ensure quality of weekly forecast calls across all four regions.
- Structure and ensure accuracy of quarterly business reviews (QBRs) for executive and regional readouts.
- Deliver analytics & insights across the full EMEA GTM funnel, translating data into:
- Clear, actionable recommendations.
- Forecast accuracy optimisation.
- Drive process improvements to boost seller productivity, pipeline health, and efficiency.
- Partner with the Global RevOps CoE:
- Share regional insights and embed standardized best practices, tooling, and methodologies.
- Annual planning & design:
- Lead territory and quota modelling, capacity assessment, and headcount planning.
- Collaborate on coverage models with Sales, Finance, and RevOps.
- Ensure data quality & operational discipline across EMEA systems.
This position is ideal for someone who can thrive at the intersection of business strategy and technical operations—comfortable manipulating spreadsheets while facilitating boardroom discussions.
Qualifications & Experience
Stronger candidates will demonstrate 5+ years across:
- Revenue Operations, Sales Operations, or strategic/commercial roles.
- Experience in a multi-segment, multi-country B2B SaaS environment (ideal).
- Hands-on forecasting, QBR, and pipeline management in regional/unit settings.
- Expertise with:
- Salesforce.
- BI tools (Looker, Hex).
- Capacity and territory design methods.
- Outstanding stakeholder management:
- Ability to influence without a title.
- Exceptional communication and storytelling skills—distilling complex data for executives.
- A “bias for action” mindset, able to navigate ambiguity and drive in an agile environment.
- English fluency required; native or advanced proficiency in French, German, or Spanish is a bonus.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join Aircall?
- Pivotal growth moment – Join a scaling operation with critical opportunities.
- Workplace well-being – We prioritize balance and employee satisfaction.
- Fast-learning culture – Entrepreneurial mindset, strong collaboration.
- Global culture – 45+ nationalities fostering multicultural innovation.
- Competitive package & benefits.
Unwavering commitment to diversity & inclusion – unlocking opportunities regardless of origin, identity, or background.
Our DE&I Statement: We believe equality, equity, and diversity are core to the future we’re building. It’s a continuous journey, and we encourage feedback and shared learning as part of our daily practice.
More here: Candidate Privacy Notice.
Ready to scale with impact? Apply now.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location