Arbor Education
Senior Sales Administrator (9 Month Fixed Term Contract)
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Senior Sales Administrator (9 Month Fixed Term Contract)
Senior Sales Administrator – 9 Month Fixed Term Contract
Location: Remote Salary: £25,000 - £30,000
About Us
We're on a mission to transform the way schools work for the better at Arbor.
We believe in a future where:
- Being challenged doesn’t mean burnout or overwork
- Data guides progress without overwhelming staff
- Educators are reminded daily why they chose this path
Our MIS and school management tools are already transforming 12,000+ schools. We empower staff, turn complex data into actionable insights, and help create a more joyful and sustainable working environment for educators.
Mission-driven, practical leadership is at the heart of our purpose—because teacher happiness isn’t just nice; it’s impactful.
About the Role
Join Our Sales Team We’re recruiting a hard-working, autonomous Senior Sales Administrator for a 9-month Fixed Term Contract to occupy an exciting cross-functional, high-impact role. You'll provide expert administrative and commercial support to the Volume and Customer Sales teams, making enlightened decisions around customer quotes, contracts, and workflow prioritisation.
This is a broad and dynamic role for someone who thrives on challenge. Collaboration and communication will be your superpowers.
Core Responsibilities
1. Autonomous Quote & Contract Management
- Pro-rata billing & contract compliance: Independently approve quote amendments to prevent post-sale issues like escalations or credit notes
- Quota & commission integrity: Verify accurate deal structures to ensure correct quota credits and sales team commission
- Complex multi-product bids: Oversee and lead the administrative build-out of complex, high-value contracts
2. Systems Mastery & Process Improvement
- Salesforce champion: Maintains clean data, audits records, and unblocks critical opportunities
- Process automation: Partners with Revenue Operations and Finance to streamline contract and pricing workflows, minimising repetition for Partnership Managers
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3. Cross-functional collaboration & debt resolution
- Finance liaison & billing: Proactively resolves complex customer payment queries to reduce aged debt and accelerate reconciliation
- Dispute lexicon: Resolves invoicing discrepancies, auto-renewal conflicts, and credit note disputes by applying autonomous commercial logic, balancing customer relationships and revenue protection
- Bid & renewals support: Coordinates with Bid Managers for complex proposals (e.g., G-Cloud 14), ensuring operational alignment with sales responses
Requirements
About You
- Senior Sales Administrator/Sales Operations/commercial experience (B2B SaaS a definite plus)
- Expertise: Advanced proficiency in Salesforce (CPQ experience highly advantageous) + Excel
- Analytical autonomy: Proven ability to handle commercial complexity and debt queries with minimal supervision
- Communication: Translates intricate technical/contractual scenarios into plain language for diverse stakeholders (technical and non-technical)
Benefits
Our Offer
Beyond a rewarding salary, join a purpose-driven organisation that prioritises your work-life harmony and long-term growth.
- Health & Wellbeing
- Dedicated wellbeing team (training includes mindfulness, management sessions, mental health becomes first aid awareness)
- 32 days annual leave (25 core + 7 company-wide “bonus” days spanning Easter, Summer, and Christmas)
- Life Assurance: Lump sum of 3x annual salary
- AIG Smart Health: 24/7 virtual GP Consultation, mental health support, coaching & personalised health assessments
- Private Dental Probe with Bupa
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Financial Security
- Salary sacrifice pension scheme (Scottish Widows)
- Child-focused policies: 20 weeks of enhanced maternity Leave all pay, 6 weeks adaption pay for new fathers/adopters
- 5 Free Renewability coaching sessions post-maternity to adjust to this significant life change
- Financial Wellbeing Support (services like Calm & Bippit)
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Flexibility & Purpose
- Flexible Work سبب: We tailor solutions that work for you
- Charity Support: One day of paid leave per year to volunteer for the cause of your choice
- Social & Fun: Staggered team events, office gatherings, celebrating mutual successes
- Voucher-Friendly Referrals: Know someone missing in our team? Refer a friend and receive a voucher valued up to £200 if they join
Interview Process
Arbor aims for an inclusive recruitment experience:
- Stage 1: ASAP Phone Screen (_SUPPORT ADJUSTMENTS HERE)
- Stage 2: TASTE You Was interested with live Task
- Stage 3: Practical Roles Violet (Lot SupINGA Events)
Adaptation requests? Reach out to: careers@arbor-education.com
Diversity & Inclusivity
Arbor champions equality, actively celebrating diverse talent and initiatives from combinatory backgrounds.
Collaborating with partners like a Lexxic for neurodiversity relations training and guidance.
Directions A team of dog-friendly colleagues awaits your uplifted CV at #TeamAtArbor. Since we remain unable to offer visa sponsorship at this time.*
Standard letter Patent [PUNC VERTeams Information](https://arboFeedback .edu)
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