Arbor Education
Senior Sales Administrator (Fixed Term Contract)
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Senior Sales Administrator (Fixed Term Contract)
Senior Sales Administrator (Fixed Term Contract) – Remote
Location: Remote Salary: £25,000 - £30,000
About Us
At Arbor, we're passionate about reshaping the way schools operate for the better. We envision a future where education environments prioritise well-being, fitness for purpose, and joy—without burnout or overwhelming busywork.
Our MIS and school management tools are already driving positive change in over 12,000 schools and trusts, empowering staff with time, power, and clarity.データを使って進捗を向上させ、脆弱な職員に教育の核心への怒りを常に էլymalising overheads and enabling happier staff.
We believe transformational leadership begins with people and purpose, not just performance metrics. Our core values align schools, teachers, and workers to create more fulfilling education spaces.
About the Role
We are seeking a **hardworking and diligent ** Senior Sales Administrator to join our Sales team on a fixed-term contract. Reporting to Head of Sales Operations, this role strategically supports Volume and Customer Sales teams with independent commercial and operational administration.
Key focus areas:
- Autonomous decisioning on customer quotes/contracts
- Prioritising workload and ensuring efficient cross-team coordination
- Implementing processes that drive automation and reduce administrative burden for Partnership Managers
- Broken contracted as a financial and operational safeguard, resolving exceptional cases
- Dispute resolution and revenue protection
This is a United role for someone collaborative, detail-oriented and great with cross-functional stakeholders.
Responsibilities
1. Autonomous Quote & Contract Management
- Review and approve quote amendments independently, ensuring:
- Pro-rata billing aligns with requirements
- Contract alignment prevents post-sale escalations or credit needs
- Verify sales deal structures reflect quota and commission accuracy
- Lead mid-size to large-complex multi-product administrative builds
- Partner with Bid Manages to ensure contracted support during large tender processes (e.g. G-Cloud 14).
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2 Systems Mastery & Process Improvement
- Salesforce Champion
- Audit and maintain the cleanest possible sales data within the CRM
- Unblock “locked” opportunity lines to optimise workflows
- Process Innovation:
- Collaborate with Revenue Ops and Finance to implement system guardrails for pricing and contract generation
- Drive automated workflows that reduce manual admin time.
3. Cross-Functional Collaboration & Debt Resolution
- Liaise as the primary commercial contact with Finance & Billing) to:
- Proactively resolve aged debt issues blocking payment
- Address complex customer or technical queries
- Execute autonomous commercial decisions on disputed invoices, auto-renewal challenges, or credit notes to protect customer relationships and Arbor revenue.
Requirements
About You
- Proven experience in:
- Senior Sales Administration
- Large-scale Commercial Operation or Contracts
- Preferably in B2B-Saas landscape
- Technical proficiency:
- Advanced Salesforce familiarisation (CPQ experience is advantageous)
- Deep Excel acumen (e.g., pivot tables, data validation, automation)
- Decision-making ability:
- Handle complex scenarios with minimal supervision
- Maintain composure under pressure
- Communication skills:
- Translate technical or contractual details into clear terms for both technical and non-technical stakeholders.
Benefits
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We believe in supporting our people as fully as we support the schools using our tools. Here’s what you’ll get:
- Flexible working environment tailored to your needs
- 32 days of holiday (25 annual leave + 7 company days over key periods)
- Life assurance at 3x salary upon death
- Comprehensive wellness benefits:
- AIG Smart Health
- 24/7 Virtual GP service
- Mental health and counselling support
- Private dental insurance through Bupa
- Salary sacrifice pension with Scottish Widows
- Extended maternity/paternity leave (20 weeks full pay for adoption/parenthood)
- Free maternity to work coaching (5 sessions) to support transition
- Superb financial wellbeing tools (Calm, Bippit app)
- Team events/socials with generous budget for company-wide celebrations
- Dedicated professional development budget (CPD courses, upskilling opportunities)
- Paid volunteer day under a charity of your choice
- Dog-friendly offices with connected blended teams
Interview Process
- Phone screen
- Stage 1
- Stage 2
We commit to fairness, so please advise the team at careers@arbor-education.com of any reasonable adjustments needed.
Arbor partners with Lexxic, a neurodiversity consultancy, who assist and advise on inclusion strategies.
Diversity & Equality
Arbor is equal opportunities and we celebrate diversity at all levels. Whether based on abilities, backgrounds, or identities, we aim to provide inclusive, supportive, and inspiring workplaces.
Refer a Friend
Enjoy rewards for referring quality hires—if your connection lands a role, you’ll receive a £200 voucher.
Email your referral to: careers@arbor-education.com
Note: Arbor currently does not offer visa sponsorship.
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