What you'll be responsible for:

Sales

• Successfully delivering the sales strategies with the support of the Deputy Head of Space including:
  • Diary management
  • Identifying new events, opportunities, and markets
  • Data recording via CRM software
  • Business development and proactive sales
  • Relationship management
  • Marketing initiatives
• Ensuring all sales targets are achieved and KPIs are constantly monitored based on metrics adopted across the business
• Ensuring the highest standards of sales operations for the spaces are met
• Working with the line manager to deliver proactive sales strategies and tactics that best support the long and short-term sales performance of the space
• Managing the conversion and negotiation of all contracts, taking ownership of key high-value clients and supporting the delivery of complex, multi-faceted events as required
• Carrying out site visits with clients at every opportunity, accurately explaining the spaces and options for various events, including our suppliers, as well as logistics relating to install and derig
• Attending networking events, exhibitions, and other promotional activities as and when required to actively promote your spaces and other spaces in our Spaces portfolio
• Selling in our suppliers and partners at every opportunity, ensuring we are maximising revenue opportunities, enhancing the client experience, and strengthening long-term commercial partnerships

Marketing

• Ensuring marketing strategies are delivered and targets and that KPIs are constantly monitored based on metrics adopted across the business
• Ensuring the highest standard of marketing operations
• Ensuring you act as brand guardian and grow the brands across your space

Finance

• Ensuring compliance with Broadwick group policies, procedures, and metrics across the spaces
• Raising event invoices when required, pre and post event, including chasing late invoices/debt management. Working alongside the operations team to ensure all events are fully reconciled within 2 weeks post event
• Providing reports to the line manager when required

Operations

• Working with the operations team to ensure compliance with Broadwick group policies, procedures, and metrics across the spaces
• Working alongside the operations team to ensure the customer journey, from initial enquiry through to client de-brief, is always followed for every event

Team

• Supporting the line manager on sales recruitment for the team
• Creating a work environment that aligns with Broadwick values and principles
• Communicating your training needs and actively participating in your own development in line with the line manager's expectations.

Other

• There may be a requirement to support on the delivery of events taking place at the venue or other Spaces
• Carrying out ad hoc duties when required

You'll need to have:

• A proven track record of contributing and delivering business strategies for complex, multifaceted venues
• At least 4 years of experience working within an event venue sales team or similar
• Be a commercially minded sales professional with the confidence and expertise to secure and deliver business across a broad range of event formats, including corporate celebrations, product launches, brand-led activations, public ticketed events, awards ceremonies, conferences, exhibitions, and hybrid event concepts that combine multiple event types
• Can demonstrate commerciality through experience of selling profitably, sales negotiations, maximising sales, achieving targets, and writing sales strategies
• Demonstrable knowledge of the local venue market and key venue finding agents
• Ability to work with clients on all levels and with all areas of the business. With a specific ability to stay calm and focused under pressure
• Experience of delivering a sales budget, P+Ls, and financial reports in conjunction with finance teams
• Strong understanding of how to intelligently collaborate with marketing, brand, and venue leaders to deliver evidence-based marketing strategies
• Ability to manage and monitor targets and KPIs
• Ability to successfully manage multiple venue projects simultaneously through effective prioritization and multi-tasking
• Exceptional commercial acumen demonstrated through the alignment of business mission, strategies, and objectives
• An open, honest communication style
• Endless positivity, and a proactive approach to your work
• Excellent communication skills - you need to be great at communication to a wide range of people
• Proficient in the use of Mac computers, G-Suite, and Microsoft Office packages

Nice to have:

• Proficient in the use of Hubspot or other similar CRM software
• Proficient in the use of Event Works or other similar diary management software
• Proficient in the use of Monday.com
• Previous experience in event operations

What we offer:

• Discretionary profit sharing scheme
• Paid overtime
• 27 days paid holiday (plus bank holidays)
• Social events and free tickets to our live events
• Other discounts including 50% off drinks and 20% off food at Corner Corner
• Competitive pension plan
• Employee Assistance Programme (EAP)
• Other schemes including Season Ticket Loan, Cycle to Work, Optical Care, and Referral Scheme
• Training and professional development opportunities
• An inclusive, collaborative, and creative working environment

At Broadwick, we are dedicated to cultivating a diverse and inclusive environment that empowers all individuals to reach their full potential. We strongly encourage applicants from all cultures and backgrounds to apply, as we believe in the strength of a diverse and vibrant team.